Published on 30 January 2015 by Rhi
Comeon has been issued a hefty €180,000 fine by the Dutch Gaming Authority, Kansspelautoriteit (KSA) for breaching their regulations and continuing to do so even after promising to make certain changes, however Jovin Genovese, the Europe Director or Comeon has said the company feels ‘victimised’ by the fine.
The KSA are in the process of fine tuning the regulatory process in the Netherlands, but in the meantime it’s against their wishes for casinos to actively push or promote their websites to residents by offering the Dutch language or showing the Netherlands national flag on site, both of which Comeon do.
Comeon was contacted about the Dutch language and the flag last year and there was an open conversation between the regulator and the casino, whereby the casino agreed to remove and update aspects of the site to fall in line with the regulations, in the hope that they could obtain a license one the regulations go through. However, the KSA have ruled that the promised changes were not made, Comeon continued to target Dutch players and so the fine was their next logical step.
Genovese disagrees, however, and claims that Comeon did nothing with any malice and intent and actually believed they’d acted in line with the KSA’s wishes.
“The fine will be paid but we were surprised to receive it, as we thought we had a dialogue with the authority and that we followed their guidelines,”
“We have shown good will from the very first contact, and would never jeopardise our long term outlook of being a licensed Dutch operator, by intentionally being in breach with the guidelines set out by the KSA,”
“We would question why nothing was brought up in the format of a simple e-mail/letter, when this form of communication was already used by the KSA.”
– Jovin Genovese, Comeon Europe Director