Published on 15 March 2017 by Adam
When you’re signing up to a new online casino, we understand that your main focus will be accessing the juicy welcome bonus you’ve seen. It’s far too easy to get lost in the numbers and free spins that you’ve been promised, with players often heading straight for the deposit button without taking into account the bonus terms and conditions.
Almost every online casino in existence will operate additional policies for their promotions and special offers, with the welcome bonus in particular facing up to scrutiny. This has caused many problems and subsequent complaints in the past, as gamers feel as though they’ve been cheated out of a freebie or two just for doing something that 99% of us all do – skipping the terms and conditions.
One of the issues that frequently comes up is players not getting their casino welcome bonus when using either Skrill or Neteller to make a first deposit (as you can see below).
We’ve seen many asking around on forums and message boards about why this is, so we’ve done a bit of research so we can all stop scratching our heads.
Why Are Certain Casino Welcome Bonuses Not Available Using Skrill or Neteller to Deposit?
Let’s get right down to it then: why depositing via Skrill or Neteller doesn’t allow you access to some casinos’ welcome bonus. It essentially boils down to the difficulty in obtaining valid verification. As you will be aware if you’ve been playing for a while now, the iGaming industry takes fraud and misrepresentation very seriously, so being able to properly identify payments is crucial to their security measures.
Skrill and Neteller deposits make ID verification difficult, so some platforms decide to do away with them just for the welcome bonus. If you’re worried about depositing with these payment methods in general, don’t. Online casinos wouldn’t bother listing Skrill and Neteller as unavailable welcome bonus deposit methods if they didn’t accept them overall, so you simply need to find an alternative option just to begin with before reverting back to one of these e-wallets if you desire.
What is Skrill and Neteller?
If you’re a newbie to online gambling, let us briefly introduce these two e-wallets before moving onto some alternative payment methods you can use to access the no Skrill or Neteller welcome bonuses.
Skrill and Neteller are both e-wallets – an online money account that you can load and withdraw money from. They have both been operating for more than 15 years at the time of writing, and have become a popular way to deposit and withdraw at casinos due to their ease of use and fast transfers. Despite their seemingly ubiquitous presence on online gaming websites, they haven’t existed without controversy.
We’ve had a few run-ins with Skrill’s poor customer service in the past, with plenty of reports surfacing online that suggest Neteller isn’t much better. However, it’s always a tricky balance to gauge with negative customer reviews, as we’re well aware that plenty of players get by with little to no problems. Our suggestion is to try it out and see if it’s for you. If not, there are generally plenty of other options available to you.
What Are Some Alternative Payment Methods to Access the Starter Package?
If you’ve been stung by the no welcome bonus using Skrill or Neteller policy, don’t feel as though you’re completely out of options. One of the most common forms of depositing money is using your trusty Visa/MasterCard’s, as casinos should have no problem using the information to verify payments. Other useful services include paysafecard, Trustly and Zimpler, but be sure to check what each individual website accepts using our casino reviews.
If you’re looking to bypass much of the restrictions when it comes to depositing and withdrawing, playing at a Bitcoin casino will go a long way to easing your troubles. There are multiple advantages for the gamer when using this virtual currency, with anonymity one of the big ones. Of course, you don’t have the option of depositing with Bitcoin at every casino by any means, although it is highly expected that this pool will grow as the iGaming market continues to expand.
What Else Should I Look Out for Within Bonus Terms and Conditions?
We mentioned above how online casinos impose additional policies for players using their bonuses and treats, so what are some other crucial implications that you should be aware of? Well, it’s difficult to pinpoint them all, as terms and conditions vary by website, but it’s generally considered that a bonus can only be used per account, household, address, IP address, payment method, and a few other criteria.
If you’re struggling to come to terms with any bonus measures, please take a look at our casino terminology page to see whether this can bring any clarity. Additionally, live chat support systems are, often, just a few clicks or touches away for an instant answer.
Despite what you might think, very few online casinos are looking to catch you out. Hosting disgruntled players isn’t a long-term strategy that any budding website will look to enforce, something that Skrill and Neteller can certainly vouch for due to the negative attention they’ve received on the internet!
BitStarz is one such casino who prefer to have gamers on their side, and that’s why they’ve introduced a bit of protection for anyone who isn’t adhering to their policies.
BitStarz now have a max bet bonus limit in place which notifies you if you’re gambling outside of their procedures. For a full description of what to expect, plus a handy tutorial video, please visit our article on BitStarz’ maximum bet protection.