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Casino & Bonus Questions - Answered

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Free Spins FAQ

What is a Free Spins bonus?

If you’re a slots fan, then you’ll most definitely enjoy the concept of Free Spins.

Firstly, they will not actually cost you anything, hence ‘Free’.  Secondly, you can get them in lots of different types and lots of different ways.

No matter which online casino you’re playing at and whether it’s a mobile device or your laptop that you’re playing on, there’s an extremely high chance that free spins are only a couple of clicks away.

Free Spins allow you to play on slots for free and to win real money. You can earn them while playing most slots or receive them as a reward or bonus from casinos.

A Free Spins Bonuses given by casinos are usually linked to specific games and, more often than not, there are wagering requirements on the winnings. That is, unless, the Free Spins are from a casino that has no wagering requirements- or, even better, give away no deposit free spins with no wagering requirements (such as BGO).

With no-wagering Free Spins, any money that you have won is yours to keep. To claim your winnings from Free Spins WITH wagering, you will need to play your winnings a certain number of times before you can withdraw them.


Can you play free spins with no deposit on mobile devices?

The concept of no deposit mobile casinos is appealing to every player’s ears. Not only do they allow you to play online casino games when on the move but they’re also deposit-free! Most renowned mobile casinos offer no deposit free spins or free cash bonuses, successfully attracting new players.

When it comes to no deposit free spins, the best part about these is that no deposit is needed to obtain them. According to which online casino you’re playing at, the range of free spins given to players varies accordingly.

Offering no deposit free spins is also seen as a smart way of attracting new players – and it most definitely works. However, if you wish to obtain them you’ll need to register. That’s alright though, it’s worth it in the end.

If you manage to acquire any winnings from your free spins, they will most likely be converted to bonus funds, which you can play with as bonus cash or cashout as long as you meet the wagering requirements.


Can you win from free spins?

The amazing thing about free spins is that they provide you with the opportunity to either try or play new games without having to make a deposit. This means you won’t be putting any of your money at risk. However, you can win it. Sounds rather good, doesn’t it?

Some online casinos will allow you to use the free spins on any game which tickles your fancy while others will limit free spins use to certain games such as slots. It is the case that upon registering with an online casino, you’d be eligible for the free spins. If you win, there are online casinos which will grant you the approval to withdraw no questions asked. However, there are some which will ask you to make substantial deposits before you’re able to withdraw any of your winnings.

If you wish to win some real money through the use of free spins, then it’s best to start by looking out for reputable online casinos. It is possible to claim a no deposit bonus where you’ll be able to play any game along with a number of free spins.

You’ll also come across online casinos which offer you money in order to play free spins. In this case, there’s a high percentage you can be presented with a time limit.

A lot of players who wish to make real money from free spins will usually feel directed towards playing video slots.


Can I withdraw winnings from free spins bonuses?

Imagine successfully completing a slot game, winning real money and not being able to withdraw it because the casino won’t allow it. Now, how frustrating does that sound?

If you’re a newly registered user with a particular casino, a withdrawal is a method in which you’ll be able to receive a bonus with conditions regarding how many times this bonus must be wagered before any winnings from it become eligible for withdrawal.

Withdrawal requirements would generally be stated in the online casino’s terms and conditions.


No Deposit Bonuses FAQ

Are No Deposit Bonuses Really Free?

Yes, no deposit bonuses are in fact free. Casinos offer these to potential customers in order to entice them to deposit their own cash to make further wins.

Besides this, these types of bonuses are great for getting players to spend some time on the casino’s site and get familiar.

999,999 times out of 1,000,000 casinos won’t let you withdraw your no deposit bonus winnings until you’ve met certain wagering requirements. Furthermore, even if your no deposit bonus does not have wagering requirements, make sure to read the terms and conditions as you might be required to place bets within a certain time frame for you to be eligible to withdraw any winnings made.


How To Get 10 Euros For Free?

NetEnt Casino has a handy page that details the casinos offering this specific bonus, which can be accessed here.

This bonus is offered without the need for you to make a deposit at any of these casinos, which is a fantastic opportunity for you to play with free cash and be in with a chance to win real prizes! This bonus is, of course, subject to the specific terms and conditions of each casino, but, provided you sign up with these casinos through our NetEnt Casino link, you will be instantly rewarded with €10 to play with. Of course, this bonus can also be cashed out, provided you play through the casino’s respective wagering requirements. Click the link below to take advantage of this fantastic offer!


What are the types of no deposit casino bonuses?

For us, coming across no deposit bonuses is like hitting the jackpot. They’re most definitely the most popular type of casino bonuses amongst players.

This kind of bonus would be a free bonus which you eventually receive upon signing up to an online casino or even as a promotional gift.

There’s no requirement for a deposit which generally sounds heavenly to players who feel slightly paranoid about placing a deposit to an online casino they’ve not played at before.

In terms of NetEnt casinos, no deposit bonuses are slightly, slightly hard to come by. Certain casinos such as Spintropolis, Lord Lucky, Lapalingo and OrientXpress Casino claim they offer a £/$/€ 5/10/11 No deposit bonus upon signing up. In terms of Lord Lucky Casino, the only requirement is to confirm your phone number.

In the case of 888 Casino, the no deposit bonus is also their welcome offer and that would be £88 on sign up and 100% up to £100.

Look at our no deposit casinos page for more details.


How do casinos make money on no deposit bonuses?

Once you’ve played through your no deposit bonus you will usually be required to make a minimum deposit before withdrawing your winnings.

You can then carry on playing with the deposit you have made. The name ‘no deposit bonus’ may be misleading however, you do receive bonus money to play within your account.

Casinos will make money this way as it means that players will most likely keep playing after making a deposit in order to withdraw their winnings or else the deposit will go to waste.

These bonuses also attract a lot of traffic which is beneficial for the casino overall.


Can I withdraw a no deposit bonus?

You can withdraw a no deposit bonus… only once you’ve wagered through it.

If casinos give out cash bonuses that you can just withdraw without playing, they would very quickly go bankrupt.

When you receive a no deposit bonus, you must meet the wagering requirements before being able to withdraw money. Therefore if you have a £20 bonus with a 35x wagering requirement, you have to play through the bonus at least 35 times.

If you manage to make a profit after playing it through you can now withdraw however, you will more than probably have to make a minimum deposit before withdrawing your funds which you can use later on.


Why Would A Casino Give Me Free Money To Play With?

Let’s be honest, online casinos do not technically give you free money to play with. If a deal seems too good to be true, then it probably is right? If a casino gives you a no deposit bonus of, say, £20 this usually has a wagering requirement attached to it meaning you’ll have to play that money through.

For example, if a wagering requirement states 35x this means you have to play through 35 times that much in bets before you are able to withdraw. The key to making a profit out of a bonus like that is to make small bets in order for your money to add up over time.

Make it a point to read reviews, and look through the terms and conditions carefully. Bonuses may have other conditions such as time limits to use them and modifiers.

Wager free bonuses do exist but are rather rare. The main reason casinos would opt for this is to create traffic on their casino website, and encourage users to deposit their own money.


Casinos without welcome bonuses – How do they work?

Casinos which do not have a welcome bonus usually focus more on their loyalty schemes and ongoing promotions.

Generally, casinos like this value long-term players more. They also try to avoid traffic from bonus hoppers that are just trying to take advantage of a bonus and leave.

If you are looking to become a ‘resident’ at a casino, and are not just looking for a one-time thing, then these casinos are worth taking a look at. They often offer good customer support and may prove to be beneficial to you in the long run.


Online Casinos FAQ

How do I start playing at Casinos?

It’s very important to have a good understanding of various parts of the online gaming world before starting. There are many different casinos, bonuses, jargon and regulations that can be a little intimidating at first. Let’s take it step by step!

First things first have a look into the stand your country or state has on online gaming and whether you are of legal age to participate in it. If you are in the UK, check with the UK Gambling Commission. This information is very easily accessible online so most of your legal questions will have an answer.

The next thing you have to do is find the best casino for you. It’s important to know what kind of casino you are looking for. For example, if you are looking for a casino you can play with ease at on your mobile, then look into that.

The best way to get a good grasp of what other players think of a casino is to read reviews. These can be very helpful as you know you are getting an authentic opinion from a real player rather than a website that may have an agenda. Look for casinos that offer games you are particularly interested in.

If you are mainly interested in table games, it’s best to avoid a casino that focuses mainly on slots as you may find something better elsewhere. Also, make sure they offer your preferred payment option!

In addition to this, it’s also important to read the casinos terms and conditions. Although this may seem tedious, it’s important to do and will also give you information on bonuses other stuff such as withdrawal and deposit limits. Remember, always feel free to interact with the casinos’ support team if anything is unclear!

Once you’ve familiarised yourself and are certain that this is a casino you want to join, all you have to do is register. This is an easy step by step process that the casino will guide you through easily.

It’s also a great idea to take advantage of casino free play. Most casinos offer demo versions of games meaning you can try out slots or table games before risking any money. Take your time to get used to the rules and feel on the games, the more you practice, the more confident you will become. Make sure to choose a casino with a good welcome bonus.  There are loads of great casinos that offer good promotions so make the most of them, they can prove to be very rewarding!

Once you’ve familiarised yourself and are certain that this is a casino you want to join, all you have to do is register. This is an easy step by step process that the casino will guide you through easily.


Are online casinos safe to play at?

We understand that this is the first question that pops up within every potential player’s mind.

Whether an online casino is safe to play at or not is a matter of whether all that is being provided seems to be either safe or not. If your gut feels slightly funny when looking at a certain online casino website, then it probably means something is wrong – gut intuition can be right about a lot of things.

If you usually skip the terms and conditions, don’t. We suggest you have a look through them when stumbling upon a new site.

Almost all online casinos dedicate a section on their website for responsible gaming. It’s good to acknowledge the disadvantages of online casino gaming in order to be able to fully understand the importance of responsible gaming. The fact that this is an option goes to show that at the end of the day, online casinos really do prioritize your safety and security.


What Is The Safest Online Casino?

The safest casinos are the ones with a reputable track record, certifications from trustworthy sources, and recommendations from renowned websites.

It is important to do your research before depositing money into any website, this involves reading up reviews and any complaints by previous users as well as reading the terms and conditions of any website you’ve taken an interest to. Practicing safe casino-playing comes as an extension of using the internet safely and the same diligence applied to normal websites should also be applied to casinos. We at NetEnt Casino make sure to recommend only reputable casinos which are proven to be trustworthy and safe, and, as such, is a great resource for finding casinos which promote peace of mind and an enjoyable, hassle-free experience.


Can I register an account at more than one casino?

Considering the number of online casinos out there, you probably feel spoiled for choice. It can be difficult to choose one particular online casino to play at and therefore, registering with multiple ones seems like the best option.

You are not allowed to open numerous accounts within the same online casino. This applies to the majority, if not all, online casinos. This works in preventing acts like money laundering and any other activities considered to be illegal.

It is, however, acceptable to have an account with multiple online casinos. You’ll be free to make use of the different welcome packages offered by each online casino (side note: this will lead to a major profitable boost). Having an account with multiple online casinos will also open doors to an abundance of promotions and varied slot machines.

It’s not legit if this action doesn’t come with disadvantages though, and it does. Being in possession of an account with more than one online casino means more spending. You’ll most probably be giving more than you’ll be receiving.

It’s also possible that you won’t qualify for the online casino’s loyalty program. If you don’t stick around on one online casino for long enough, then a loyalty bonus is out of the question. Doesn’t sound very pleasing, right?

Plus, let’s be honest, who can keep track of that many usernames and passwords?


What kind of documents do I need to submit to verify my account at a casino?

Online casinos will require your information in order for them to keep their license.

Usually, those particular casinos which require the most information are those that offer the best protection to users. An example of this is the UK Gambling Commission which requires every casino licensed to verify the identity of every player by asking them to provide certain documents and details.

This ensures that all players are over the age of 18, protects users from misuse of payment and makes sure that each person has only one account.

Most online casinos require you to present a copy of your passport/driving license, a utility bill (water, electric etc.) and a copy of your credit/debit card from the front and back. In most casinos, these documents can be emailed or else uploaded under the “my account” section.


How do I register an account at an online casino?

The first important step, so that registration is able to take place, is choosing the online casino you wish to play at.

Taking into consideration that the world of online gambling is growing on the daily, it can be slightly daunting to pick which online casino you prefer the most. It would be reasonable to look at what it offers beforehand.

If you’re a first-timer it would be smart to go for the highly reputable online casinos whose player reviews boast good customer support, top-notch security, efficient gameplay and even, a secure abundance of deposit and withdrawal options. This way, when you find that you wish to venture out to play at other casinos which may not be as popular, you’ll find it easy to navigate around.

Registration steps may differ from casino to casino but they all follow the same procedure:


  •   1st step: You’ll be required to put in details along the lines of name, surname, address, birthday and possibly, your preferred deposit method.
  •   2nd step: The next step is to create a username and password.
  •   3rd step: Email confirmation.
  •   4th step: If a deposit is asked of you, then it’s time to deposit money in your account.
  •   5th step: With most online casinos, in order to continue playing, you must verify your identity through the use of an identity card, or equivalent.


How old do you have to be to play at an online casino?

Legally speaking, you must be 18 in order to be eligible to play at an online casino, or at some casinos in general. However, since laws and regulations for online gambling differ worldwide, it is your responsibility to ensure that you’re following them accordingly.

Taking the United States into consideration, the legal age to play at most alcohol-licensed land-based casinos is 21, and reasonably so. On the other hand, since no alcoholic beverages are found within online casinos, the legal age is 18. A rational thing to do is to check the online casino’s general terms and conditions before you get started. This is wise as online casinos differ from one another and in the end, it’s better to be safe than sorry.

If you’re underage and attempt to play at any online casino, it is certain that you will not be eligible or able to claim any prize in the form of real money. In fact, you won’t be able to claim any prize, period. If you’re playing under the age of 18, then you’re playing on illegal terms. It’s basically a waste of time.

In order to prevent illegal action, any sane and reputable online casino will make sure that your data undergoes a proper security check. This is in order to analyze whether or not the age you claim to be is your real age or not.

So, if you’re under the age of 18, are feeling a little rebellious and still want to attempt to register at an online casino, then you better have a legit personal identification document at hand. Honestly, do not try this.


Mobile Casinos FAQ

How Do I Know If My Mobile Device Is Compatible With An Online Casino?

Most casinos will advertise the fact that they are mobile-friendly, as this is quite a selling point for them, which will attract players.

You can also check if your particular casino has an app on your device’s app store.. If it does, then you can be certain that it is well supported and that all features should work well. If there isn’t an app, you could also simply go into the site and see if it adapts to the screen of your phone. Most new and updated casinos will do this. These same casinos will also use HTML5 instead of Flash Player. HTML5 is the new standard that has replaced Flash in recent years. It is supported natively on phones and other mobile devices, unlike Flash.


Are mobile casinos played for real money?

Most mobile casinos offer you all the benefits of an online casino with the added perk of being able to play it wherever and whenever. Just like regular online casinos, you can also play them for real money.

Many casinos are adapted to mobile and PC, especially in today’s day and age where everyone is on the move. There is an abundance of real money mobile casino games which are provided by leading developers such as NetEnt, Microgaming and Playtech.

Following in the footsteps of online casinos, many mobile casino games allow you to practice games before actually playing for real money.


Can I play a normal online casino on my mobile?

The answer to this would be a big, fat ‘Yes’.

A large percentage of online casinos tend to provide thoroughly thought out mobile applications and/or a browser platform made to be mobile-friendly.

On most occasions, there’s no distinct differing features between the two as more often than not, the online mobile-friendly version offers the same features as the mobile application. However, it’s important to not rule out that there are cases where the mobile application is designed to specifically provide more attractions.

Online mobile-friendly casinos generally allow their mobile application to be accessible on both smartphone and tablet.

Most frequently played mobile-friendly online casino games include the classic Roulette, Blackjack and Poker as well as Slots. Most mobile-friendly online casinos also provide a comfortable approach to playing Live Casino on the go.

Have a look at our mobile casino page if you’d like to gather more information on how to avoid feeling bored when on the move.


Do mobile casinos use a lot of data?

Playing at online casinos through the use of a mobile device has become ever so popular. It’s comforting to know you have an alternative through which you can play wherever and whenever.

If you happen to have a solid internet connection, then you can rest assured that the casino won’t make use of your mobile data. If your mobile network operator provides you with a  3G/4G data connection, then it is still possible to have internet access without an actual internet connection. You will not be charged.

Depending on which mobile plan you follow, you are subject to a data cap. This basically limits you to how much data you can use without being charged a cent. It’s hard in terms of the fact that it’s quite difficult to sum up exactly how much mobile data a mobile casino game may use up without trying it out.

It is logical to assume, however, that the higher the quality of the mobile casino game, the more data that is eventually being used. Be careful though, the result produced when exceeding your data cap limit will not make you happy.


Which is best: a mobile casino site or a mobile app?

It can be difficult to find a land-based casino that allows you to play your favourite games and is in close proximity to where you reside. However, thanks to the ever-evolving mobile technology and online gaming operators, online casinos that offer mobile-optimised sites or mobile apps or even both, are a possibility.

Mobile casino applications are optimised in a manner where the central concern revolves around whether players feel like they’re receiving the same experience as if they’re on a mobile casino site. A mobile app can be considered to be more efficient.

There is a bigger percentage of online gamblers playing their games on a mobile device than there is on desktop. Viewing the online casino’s site on a mobile device may not be as quick as viewing it on a desktop computer but at least, you’ll be able to have it at your fingertips whenever and wherever.

In the world of online gambling, the majority of online casinos have produced a mobile-optimized site but very few have specially designed a mobile application, such as 888 mobile casino. There are also a few online casinos which have produced top slot apps for players who wish to play slots on the go in an efficient manner.

It is a given that the most renowned mobile applications initiate a great deal of consistency and it is also a given that mobile casino users are loyal to their casino of choice. Therefore, this proves that there is no reason as to why mobile casino applications should not work if produced in a compelling and effective manner.


New Casinos FAQ

Why play at new casinos?

I think we’ve all experienced a certain level of fear when driven into trying something new for the first time. This, however, doesn’t necessarily make it a bad thing.

For regular players who have grown attached to a specific online casino, it can feel slightly tough to try out a new one. On the other hand, for new and prospective players, new casinos can seem like an exciting venture – and rightfully so.

There is a higher chance that online casinos which have just recently launched provide a larger variety of options than online casinos which have been rooted in place for quite some time.

This could mean bigger and better promotions, a more comfortable and secure approach towards payment methods, better customer support service. It’s good to keep in mind that newly-launched casinos are feeding on online casinos which have been established for a much longer time. Therefore, it all accumulates into one.


How to know if a new casino has good customer service?

With the online casino market growing exponentially every day, the question that will come to mind with any potential player is: “What makes this online casino stand out from all the others?”

Well, promoting and acting on providing efficient and reliable customer service is already a step in the right direction.

It’s always comforting to know you’re receiving your money’s worth when signing up for something new and, when it comes to online casinos, trustworthiness is a key factor. Reliable customer service plays an important role in keeping the player attracted to any particular casino.

There is quite a number of established online casinos which provide quick customer service, programmed to be at your service 24 hours, 7 days a week. Plus, if they actually live up to their word then there’s nothing better.

On the other hand, with new casinos. it can be slightly hard to decipher whether or not their customer service is worthy. It would be a good idea to look at any reviews which have been published recently. Through casino reviews, you’ll be able to get to know the casino in and out.

Comments made by players are also a major plus. You’ll find these on the casino’s website or as mentioned before, casino reviews. Mind you, if it’s a new casino, then there’s a large possibility that not many comments would be available or that they even would be centred around the casino’s customer service. However, it’s never a bad thing to ask around for advice.


What to Consider When Choosing a New Casino in 2021?

Due to the abundance of online casinos out there, it’s hard to not feel spoilt for choice and taking into consideration that gaming preferences differ from player to player, narrowing it down becomes ten times harder.

A new casino is introduced to the online world on a daily basis. However, despite being spoilt for choice, the smart thing to do would be to acknowledge your wants and needs and find a casino that satisfies them fully.

It’s important to always keep in mind that not every online casino might be reliable and secure. This is why it – if you’re a beginner that is – would be logical to start out at a renowned, trusted and secure online casino. This way you’ll be exposed to all the factors that make an online casino legitimate and reliable. You’ll also acknowledge that you’ll need to look out for these factors when trying out another casino that may be less renowned.

Some major things you should keep an eye out for when choosing a new casino would be:

  •   Security

If the online casino you wish to play at has a legal gaming license, then you’re on the right track. It’d be a good idea look at player reviews which you might find and see if they mention anything regarding the casino’s security measures. This will provide you with insight from someone who has experienced it first-hand.

Don’t avoid reading the terms and conditions. They’re pretty important.

  •   Efficiency

Efficiency, in every sense of the word, is a factor that you must definitely look out for.

Look out for efficient and reliable customer service support. It’s always good to know that someone has fully got your back if something ever goes wrong.

Nobody loves the idea of complicated. This is why you must make sure that the online casino’s site is easy to use meaning that everything is explained in a clear manner and it is a breeze to skim through.

  •   Games On Offer

The more, the better. If you love being spoilt for choice, then there are plenty of online casinos out there that won’t let you down.

  •   Payment Methods

Safe and reliable depositing and withdrawing methods is a factor you must keep an eye out for.


UK Casinos FAQ

Can I Play Casino Games For Free in the UK?

Yes, similarly to the rest of the world, the UK does not restrict playing casino games for free online.

UK Law specifically applies to areas in which gambling is taking place, and is there, ultimately, to protect you and keep you safe online. It does this by trying to force online casinos to be more transparent with the particulars of their games and by cracking down on casinos which they deem to be targeting youths or problem gamblers. Because of this, you might be asked to log into an account or to verify your age before playing games, even for free. But, besides this, there are no other restrictions to free games.


Can I get no deposit bonuses in the UK?


In the ever-changing world of online gaming, casinos are constantly trying to outdo each other.

No deposit bonuses allow you to try real money games without depositing any money of your own. Sound good? You will however have to make some kind of deposit before withdrawing any money you may have won. You can obtain a no deposit bonus either in Bonus Credits, free spins or free play.

No deposit bonus credits typically range between CAD/$/€/£5-CAD/$/€/£10 that you can play through slots and/or table games, depending on the casino.

When it comes to free spins, the name itself pretty much covers it. Most online casinos limit the free spins offered to selected games. This is why you should make sure to remember to read all the necessary terms and conditions to learn about the wagering requirements and maximum bankable winnings!

No deposit free play is considered as the rarest of no deposit bonuses. You’re presented with a bonus and a time limit. An example of a casino that offers this would be 888 Casino. They give you a balance of £888 and an hour to use it. If used correctly this kind of bonus can prove to be very profitable and fun to make use of.

Other UK casinos that offer no deposit bonuses include: Hello Casino, NetBet, 21 Casino and many more.


How do I make an Online Casino Deposit in the UK?

It’s a given that a great online casino is required to worship its player’s security and comfort before anything else.

For those who’ve recently been introduced to the online gambling world, it can understandably feel a little risky making a deposit to a casino within an industry you’ve only just discovered.

Don’t worry, most online casinos will provide you with the chance to keep an eye on your funds.

If you’re situated in the United Kingdom, then suitable payment providers will include:

Paysafecard; the classic Visa (+electron) & Mastercard (+maestro); Ukash; Skrill, Entropay; Neteller; Zimpler; Boku; Payforit; WebMoney; Sofort; Apple Pay, Interac Online; Ecopayz and Paypal.

Skrill, NETELLER and Paysafecard are considered as E-Wallets. Paypal can also be considered as an E-Wallet although it’s not the most popular option with the majority of online casinos.

There are also online UK casinos which won’t charge you when depositing through an instant payment service such as iDebit.

On the other hand, there is also the possibility of a straight transfer which normally, also includes no charge and this can occur through either; Bank Wire or Instant Bank Transfer.

Every payment method mentioned above is considered to be safe and secure. Check out our payment methods page and our UK online casinos page for more information.


What is the 20 pounds no deposit special UK bonus?

This kind of bonus is ideal for any player, especially those who are new to the world of gaming and would like to try it out with no financial risks.

Casinos often offer these great bonuses in order to outdo other competing casinos All you have to do is create an account and start playing! However, it is important to keep in mind the wagering requirements, so you would have to play through those £20 a number of times depending on the casino.

Also, you will often be asked to make a small deposit before withdrawing your winnings. Either way, it is a great bonus that is always worthy of taking advantage of.


Can I also bet on sports, bingo, poker in the UK?

Sports betting, bingo and poker are all legal and available to play in the UK.

There are loads of casinos that UK residents can join to start playing. There are casinos that specialise in just one section such as only bingo casinos and there are many that offer all three of these services allowing you to satisfy all your needs in one site.

There are hundreds of sites that can be used to place bets, and play bingo and poker. All you have to do is choose a site, make an account, place a deposit and you’re ready to go.


How New UK Gambling Regulations Will Affect Casinos in 2021?

New gambling regulations have been launched in order to make the industry safer and fairer for players and young people/children. Casinos must now verify the age of a player before allowing them to make a deposit or gamble. The commission is also trying to push this policy with Free Play also.

When it comes to data protection, regulators received many complaints about casinos asking for unnecessary extra personal information before allowing them to withdraw their winnings.  Casinos must verify the name, address and date of birth of a user before they can gamble.

Customers must now be informed about any extra information or documents that will be asked before withdrawal prior to when they make a deposit. These conditions will be put to practice to try and prevent criminal activity, but also to make sure that casinos do not use documents/personal info as a condition to cashing out.

These conditions are put in place in order to protect people who are vulnerable to gambling but also protect everyone involved from gambling-related crime.


German Casinos FAQ

What Types Of German Casino Bonuses Are There?

It depends. German law around online casinos is subject to interpretation, but this does not change the fact that online casinos are highly restricted in Germany.

Generally speaking, any form of bonus is allowed as long as it is not deemed to be targeted at youths or misleading in any way regarding the chances of winning. Of course, this is very subjective regulation and, while placing bets online in Germany is not frowned upon, it is illegal to operate an online casino unless formally allowed by the state. We would recommend gambling on websites based outside of Germany, with a high reputation and standard.


Are German Online Casinos reliable?

It’s a known fact that each online casino in existence accepts players from every country around the world.

If you live in Germany, then you can create an account with any online casino against no charge.

We have to admit though that no, they are not all reliable and safe to play at. It’s common sense, however, to acknowledge that it is important to play solely at online casinos which have been tested and are considered highly reliable.

When playing at an online casino with low-security – which is brightly indicated if you’ve got a brilliant virus software – then any personal data is not safe. Therefore, a secured data connection when playing at German online casinos is key. Look at the URL and see if ‘https://’ is included. If it is not, then avoid it.

Another way of figuring out if an online German casino is safe and legit, look at the payment options. Some German online casinos work with a third-party payment method meaning that the company will handle each and every payment and prioritizes the security of processing payments.

A stable customer support service is also key in distinguishing that a specific German online casino is reliable.


How Are Reputable German Online Casinos Different From The Dodgy Ones?

Whether you’re dealing with German casinos or any other casino, the warning signs for the dodgy ones are always the same. In order to tell whether a casino is safe or not, always look for their licensing details. If a casino is not licensed, please stay away as you may be putting your money and personal data at a huge risk.

Generally, online casinos are safe to play at, however, untrustworthy casinos do exist. In order to enjoy yourself when playing it is important to have your mind at rest and be certain that your money and personal information is not being stolen or misused.

Before signing up to a casino, keep an eye out for certain qualities that ensure legitimacy.

The eCOGRA seal of approval is only given to online casinos that demonstrate the highest level of compliance. This approval means that the casino has been checked by specialists who investigate every aspect and ensure legitimacy. Therefore, if you come across a casino that does not have this seal, it is probably a good idea to stay away.

Sites which are the real deal will be fully licensed for their country, and will usually show their license number or the logo of the regulator somewhere on the casino site.

We also recommend going for casinos that have a reputation and have been around for a while. These casinos usually invest in keeping long term players, whilst newly launched casinos may come with risk if not looked into properly.

In addition to this, going through reviews can also prove very helpful when deciding whether a casino is for you and if it’s legit.

Through this, you will receive honest opinions and queries from real players like yourself that will give you better insight into the casino itself.


Are German online casinos state-owned?

Casinos in Germany have a long complicated history which can be a headache to keep up with what’s going on so we will try to break it down.

Whilst land-based casinos are run by private contractors, all of them are state-owned and operated. On the other hand, German online casinos are not exactly state-owned but they are regulated by individual states.

Casino operators must give 20% of their gross revenue however, laws are set to change in 2021 The government in Germany should come up with a universal system for gaming regulation that can be applied across the country.


Video Slots & Casino Games FAQ

What Is RTP For Slot Games?

RTP stands for Return To Player. This metric can be thought of as a measure of the chances you have of winning at that particular slot game.

Most slot games have an RTP set around 96%, this means that on an average play, you will make 96% of what you deposit, meaning you will lose about 4%. Higher RTPs are more desirable for players because it means that on average, they will lose less of what they bet, meaning more chances for a win! Of course, this is not the case with every play and some plays might net you a considerable profit, but over a span of plays. Generally, this number is calculated by robots over a million simulated plays and as such is not representative of a singular play but rather a larger average. It is important to keep in mind that RTP is not the only measure to how likely you are to win at a game; as factors like volatility also play a considerable role. Volatility describes the amount of risk each play presents in a particular game.


What is considered a good RTP?

RTP refers to ‘return to player percentage’. This is the percentage of the stakes that the casino returns to you.

However, the RTP is not the same for every play as wins are allocated randomly and percentage is calculated over a long period of time. Therefore, you could say that the RTP is calculated by making an estimate of your games, pooled together.

When it comes to slot games, RTP usually ranges between 94 to 99. When looking for a game with a good RTP, you should look for those that have more than 96. When deciding which slots are worth playing it’s important to look at other aspects other too and to keep slot volatility in mind. Although high risk games have a lower RTP, they do offer high pay-outs so it all depends on what kind of slot experience you want to go for.


Are online slot machines rigged?

When talking about online casinos which look quite sketchy and are trying to make money off a slot machine, it’s quite understandable to claim that they are rigged.

It is true that online casinos have a bigger advantage over casinos based on land as offering higher payback slot machines allows them to make profit easily. However, a respected and advanced online casino would not rig slot machines in a way that you’re set to lose and you’ve got random number generators to thank for that.

Since slot machines are quite random, it’s also extremely easy to assume that you’re being ripped off in a way. It’s important to note however that reputable slot machines consist of a computer-generated program which calculates the totally payback in percentage.

So, let’s say that if a slot machine is generated to pay you back 93% then the casino which you’re playing under is also set to receive a certain percentage of every dollar, euro or pound that you’re playing with. Some players seem to misunderstand this concept which is why they proceed to claim that the slot machine is rigged.


Are online slots safe to play?

Slots are usually considered safer to play however if you’re reading this, then you’re probably wondering whether they might actually be rigged and set on making you lose.

Casinos do have an advantage over you when it comes to ensuring a profit in the long run. This is referred to as ‘the house edge’ and without it, all casinos would most definitely go bankrupt – a mathematical advantage that casinos have over a period of time.

All slot machines should operate using RNG (an acronym for random number generator). Therefore, when you play slots, your chances of winning cannot be tampered with and the hit frequency and pay-out ratio do not change.

Long story short, if you are playing at a licensed, reputable casino it is highly unlikely you’re being cheated.


What happens if a casino game freezes?

Due to connection issues which might occur between your device and the server’s device, it’s completely normal for a particular casino game you’re playing to freeze.

Don’t be alarmed if this happens, and don’t worry. You will, more of a yes than a no, not lose the game.

Loosing internet connection is an issue that cannot be avoided. If you’re playing a game on a particular online casino and it suddenly freezes, there are two ways you could go about it.

With a number of online casino games, it is possible to return to the game after a disconnection without worrying about whether you’d have to start all over again. All you’d be required to do is close your browser, open it again and search for the game as you normally would. You’ll be able to continue the game from the point it froze at.

The second option would be to clear any cookies/temporary files on a daily basis.

We cannot guarantee these actions would work a hundred per cent but it’s always better to go for it and try.

To reduce the occurrence of casino games freezing or avoid losing an internet connection during a game, make sure to be using an efficient, compatible and updated browser. It’s known that Internet browser is not as fast as Google Chrome.

Last but not least, there are certain online casinos which may even complete the game round for you and transfer any winnings directly into your playing account. If you wish to check whether the transaction went through or not, it would be good to check the casino’s history page where you’ll be able to view all your recent game results.


How do I find game rules in a slot I play?

Each slot has its own set of rules and paylines.

These can usually be found at the side of the screen on the slot you’re playing as a little icon that says “i” for information. Here you can find everything you need to know before playing the slot and often comes with visual aids in order to make it easier to understand.


What are the different video slots themes?

Game developers are constantly coming up with new and exciting slots in order to keep users interested and offer something for everyone. Slots do not only vary in the number of reels and paylines but also come in many cool themes with interesting graphics and interactive elements. Of course, like everything else, there are those that are more popular and loved by many.

Movie slots rely heavily on entertainment and add an extra fun element to the slot. It’s also easy to know whether people will like this slot even before it is launched, as a loved movie will usually make for a popular slot. Some of these include Jumanji and the Hulk. There also series inspired slots such as the infamous Narcos.

Horror slots have also proven to be a player favourite. These eerily designed slots are made to put you on edge while playing, some even include unexpected shrieks and spooky music. The of the most popular horror slots are Blood Suckers II and Gothic.

Asian Slots run along with the theme of gold and fortune and are highly beloved by players. In the world of betting the Asian theme is very prominent, so it is no surprise that these slots are very successful. These slots subthemes range from ninja-style slots to dragon slots and many more, sparking interest with almost any player.

Fruit Slots are considered to be the old school kind of slots and are a great hit. When players want to feel nostalgic these are the slots they would go for.

Egyptian slots, like Asian slots, are highly flamboyant and extremely popular. Some of the industry’s highest-rated slots are Egyptian slots. In fact, after the boom in popularity, a few slots even changed their whole look and feel to an Egyptian style on in order to jump on the bandwagon too. One of these being the very popular Mega Moolah.


Can I really win on slots without risking my money?

Unless you are benefiting from some kind of promotion, you will have to make a deposit and use your own money playing slots. If you are benefitting from a no deposit bonus then essentially you will not be risking your own money.

However, you will be required to make a minimum deposit before withdrawing your winnings so you will be technically risking your money once you play through that.

Slots also give you the option of free play, which means you can play the slots and try them out without having to deposit anything. With that being said, it also means that you won’t win anything either.

Freeplay is there to allow players to try out a slot without any risk to see if they like it or just get used to it until they decide that this is the slot they’d like to play their casino money on.


What are the different types of slot builds?

It’s safe to say that overall there are just 2 types of slots, however, these serve as an umbrella for many others.

One-Armed Bandits are the classic type of slot. They have 3 reels and 3 paylines. Although they are seen as the real rather raw kind of slot, they may still have special functions and bonus games added to them.

Every other slot that is not a one-armed bandit can be considered a Video Slot. The vast majority of video slots uses a 5 reels, 3 rows set up. These usually have a high amount of paylines and typically have bonus games in addition to other special features.

However, there are so many diverse slots that the number of reels and rows can go up to almost any amount. Hybrids can also exist such as Video slots that are inspired by the aesthetics of classic One-Armed Bandits or just One-Armed Bandits that are a bit more flashy.

Video slots can come in the form of 3D Slots. These are slots popularised by Betsoft that add perspective to the game giving a 3D effect. This is usually just a character of any other graphic in the foreground but may also include other effects that give a 3D feel.


Jackpots FAQ

What are Local jackpot progressives?

Even if you’re not aware of what it all means, you can rest assured that you’ve come across a local progressive jackpot before.

They’re considered to be amounts which are offered as top payments for specific casino games that climb and climb and continue to climb upwards until the player reaches the winning station. They’re most common amongst slot machines which probably doesn’t come as a surprise to you. They range between thousands of dollars/euros/pounds and millions. When playing a progressive jackpot game, it’s important to make yourself aware of the eligible and minimum wagering requirements and to always bet at that specific level or even higher.

A local progressive jackpot, as opposed to a wide progressive jackpot, tends to be connected to just one game and generally slot machine-based.

As much as they’re available through online casinos, they’re also available through land-based casinos. Usually, the ones based on land provide an array of slot machines which share a certain progressive jackpot.


What are stand-alone progressives?

A stand-alone progressive slot machine is not connected to any other slot machines and has a fixed jackpot size.

When playing this slot, a percentage of coins you use to play is gradually added to the grand prize.

Stand-alone jackpots usually have the lowest payoff when it comes to the types of progressive jackpots. However, the payoff can be high if the jackpot takes a while to hit.

The odds of winning progressive slots are a lot lower than that of classic slots.


What are Wide-area progressives?

There are various types of progressive slots, all with jackpots much larger than those of regular slots, so it comes as no surprise that they tend to be very popular with players.

Wide area progressive slots consist of a network of casinos within the same country.

When playing these slots a percentage of coins you use to play is gradually pooled into the same grand prize. The longer the jackpot takes to hit, the higher the prize.

Payoffs are usually very high but the chances of winning the jackpot are low. Odds of winning wide-area progressives are not in your favor however there is always a 100 % random chance of winning so you never know!


How Often Do Progressive Jackpots Hit?

You have no way of knowing when a progressive jackpot will hit, but generally speaking, the smaller the jackpot and amount of players playing for it, the more often it will hit.

Some small local jackpots hit twice a week and this is because the smaller jackpots have a higher chance of being hit by individual players and require less luck. Larger jackpots with more impressive payouts, often require more luck to win, as they are set up so that it is less likely for any one player to hit the jackpot. This usually takes the form of more complex combinations being needed in the bonus games playing for the jackpot. (Ex. a minor jackpot might require 3 jackpot symbols, while larger major or mega jackpots might require 6 or 9!) This has to be done simply because of the huge amount of people playing for the same jackpot. The more active players on a particular jackpot, the higher the chance of it being hit. This is why you might notice more jackpot hits in the evenings and at night, but this does not mean that you are more likely to win it at that time.


How are progressive jackpots paid?

The size of the jackpot increases slightly each time the slot is played. A lot of the time, a number of slots will be linked so the total increase faster with a number of people playing it. A stand-alone progressive slot, however, is not connected to any other slot meaning the payout is lower.

Many online casinos will display the jackpot size very clearly to show them off to players. These jackpots, of course, are extremely hard to win, with the odds being very low. However, if you somehow become the very lucky winner these jackpots usually range anywhere between thousands and millions. The higher the jackpot, the lower the odds.


Which is the biggest progressive jackpot?

The largest wins in the history of online gaming are credited to two of the biggest game providers in the industry; NetEnt and Microgaming. People from all around the globe have won millions playing these slots with the top ones being from the UK, Canada and Finland.

The largest jackpots ever have been won on 3 different games: Mega Moolah, Mega Fortune and Hall of Gods.

In 2018 an anonymous player won almost €19 million whilst playing Mega Moolah in the UK. In 2013 a Finnish player placed 25c on his next bet on Mega Fortune at Paf Casino and won over a whopping €17 million. In January this year, a Canadian player won the largest jackpot of the year so far at Zodiac Casino whilst playing Mega Moolah and winning around €13 million.


Live Casinos FAQ

What is a Live Casino?

Do you enjoy the thrill of classic casinos? Do you adore their atmosphere but also love being able to play from the comfort of your own home? Then live casinos are definitely for you, offering you the best of both worlds.

A random number generator determines the outcome of a card draw, wheel spin etc. On the other hand, in live casino games, a real croupier is in charge of all this meaning that you can interact with both him/her and other players within the same lobby.

This is all done in real-time from a land-based casino or studio and broadcasted to players online. This allows for a rather immersive experience as you will be able to interact as though you yourself are at that very table.

Most live casinos offer a wide variety of games such as live roulette, live Blackjack, Texas hold’em among others. There is an abundance of companies that produce live casinos including Evolution Gaming and Playtech.

Live casino games have become largely mainstream. Fortunately, this means they can now be found in a majority of online gaming sites.

Live casinos are now accessible on both your PC and mobile device, allowing you to access the authentic world of online gaming wherever and whenever.


Are Live Casino Games Rigged?

No, live casino games are not rigged as this would be highly illegal and most games have an edge that favours the house built into them anyways.

With that said though, we recommend that you always play at casinos that are certified by reputable sources such as the UK Gambling Commission and the Malta Gambling Authority. Having rigged games simply wouldn’t favour a casino at all as, if they get caught, any trust their players had in them would be shattered, and they would lose all their players. Cheating like this is so hard partly because it is very difficult to sneak anything past the hawk eyes of the gambling community!


Can I talk with live dealers when playing at a live casino?

The exciting part about Live Casino is that it all feels super real in the sense that it’s as though you’re not online but actually in a land-based casino. At the end of the day, that is the entire aim of it.

As you may know, live casino games normally revolve around the classic card and table games such as Blackjack and Baccarat. You can consider them to be rather advanced as the games are, as you watch the footage, being played in actual land-based casinos.

The camera is set to be pointing to the game in action allowing you to feel as though you’re really there. The funny thing is that you’re actually situated in the comfort of your own home.

There are plenty of Live Casino games which allow you to have conversations through the means of a chat room. This will include other players, the dealer, and other important casino employees.

So, the answer to this question is – Yes, yes, yes.


Should I worry about my internet connection when playing at live casinos?

If your internet is fast enough to stream live, and your local network does not usually have any problems then there is no need to worry.

However, if your internet does lose connection,  it is important to know what the outcome will be. If it is just for a few seconds nothing will happen, however, if it has reached your turn to make a bet then you will either automatically stand and your bet won’t be accepted, or automatically fold.

Testing your connection before playing can be a good way of avoiding any mishaps. However, online casinos understand that these happen and that it is not the fault of the player, so because of this you are almost certainly covered.


Will I need to download software before playing live casino?

Typically, you will not be required to download any software when playing at more recently developed casinos. However, there are still some casinos that do require you to download software to play live dealer games such as those based on Microgaming’s VIPER programme. It all depends on the casino you choose to play at.


Where are the live casinos streamed from?

Live casinos are online casinos that operate via live streaming.

This means that the courier is a real person and every card draw, wheel spin etc. is done in real-time. You may be wondering where exactly the dealer is whilst you are playing with them at a live casino. Live casinos are streamed from a land-based casino or studio. Games are usually streamed in front of a green screen displaying a casino background.


What happens if the live dealer makes a mistake?

Usually, if a dealer is to make a small mistake it will very rarely affect the players. However, there are circumstances where they may make a larger error that will affect the players. If players detect an error, a pit manager will be called to the table.

A pit boss is a person who directs and looks after all the dealers in a casino. If the pit manager detects that the mistake was minimal and there is still a fair game then the players will be informed and the game can carry on. On the other hand, if they decide that the game is now unfair then bets will be returned to the players, the game will be brought to an end and a new one will start.


Payment Methods FAQ

Do online casinos charge a deposit fee?

It would sound nicer if we had to give you ‘no’ for an answer, but unfortunately, we cannot. There are a number of online casinos which will ask you to pay a fee upon making your first deposit or simply for making your deposit.

However, we didn’t say all of them do. Some of the biggest names in the industry and the slightly smaller renowned ones will not do so.

If you read through the website’s terms and conditions, you will be able to distinguish whether or not a deposit fee is required for that particular casino. If you don’t find any information within the terms and conditions, you can always resort to customer service.

If a deposit fee is required, it is necessary that the casino informs you beforehand. If it’s an international transaction, there is an even bigger chance that you will be asked to pay a deposit fee.

Deposit fees can be made through a wide range of deposit methods and this also depends on which country you reside in. E-wallets are quite a popular option alongside credit and debit cards. Online casinos which charge a deposit fee may not charge a fee if the deposit you make is over a certain amount.


Do online casinos charge a withdrawal fee?

Generally, online casinos do not charge their users for withdrawing or depositing money whether they are using Skrill, Neteller, Paypal and more.

Some payment methods such as Neteller may charge users when transferring money from their Neteller account to their regular bank account.

Electronic wallets are usually the fastest and easiest way to withdraw money from online casinos. Again, it is important to keep in mind that the fees usually come from transferring between E-wallets and bank accounts rather than from the casinos themselves.


Which payment methods are the most popular?

There is an abundance of payment methods out there so knowing that each online casino provides different ones doesn’t come as a surprise. Your location also proves to be a factor.


There has been a surge in the use of E-wallets as a source of payment, and rightfully so.

The most famous three include Skrill, Neteller and PayPal. 

  • Advantages
    •   Skrill is fast and secure.
    •   Neteller provides for quick and easy payments in multiple countries.
    •   PayPal is an e-wallet that needs no introduction.
  • Disadvantages:
    • Conversion Fees

Credit Cards 

  • Advantages:
    • Paysafecard
      • Paysafecard is safe and based on a prepaid payment method through the use of vouchers.
    • Visa
      • On an international scale, Visa is by far the most popular credit card network.
    • Maestro
      • Maestro is seen as a safe means of depositing and withdrawing.
    • Mastercard
      • This is used in over 200 countries.
  • Disadvantages
    • High-interest rates

Bank Transfers

  • Wire Transfer
    • This allows you to make deposits and withdrawals via a wire transfer from your bank account. This is rather efficient when it comes to large deposits/withdrawals. 
  • InstaDebit
    • This is used in over 200 countries.
  • Bitcoin
    • This is available at an abundance of online casinos.


Do you have to upload documents to make a withdrawal?

In order for all online casinos to operate accordingly, and legally, a license is required.

If an online casino is licensed under a Commission such as the UK Gambling Commission, then you’re guaranteed unparalleled protection. In order to fully abide by licensing regulations, all casino operators must undergo a process where they are required to ask you to verify your identity through a number of documents.

If you’re a bit sceptical about the whole presenting private documents sha-bang, then you might want to know why your account needs to be verified.

Verification allows the online casino to ensure you’re over 18 years of age and legally allowed to gamble. It also makes sure you’re protected from fraud with regards to credit cards and payment methods and also, ensures that previously recognised problem gamblers are prevented from opening new accounts.

In order for a withdrawal to be concocted, then your account must be verified. The time window in which a withdrawal takes place differs from online casino to online casino. Some can be processed within 24 hours, or less and some can take days. At the end of the day, it all depends on the bank.

Final note: It is our duty to inform you that you should only send private information/documents to reputable casinos that boast a trusted license.


Is it safe for me to deposit money at an online casino?

If you’ve recently been introduced to the world of online gambling and have halted upon this question, then you’re probably feeling a little bit sceptical about whether depositing your money is safe or not and how exactly to go about it.

Knowing you have plenty of options to choose from can feel comforting but also slightly daunting when you don’t know exactly how the process works. You’re probably wondering whether sharing your financial information is a risk you’d be willing to take.

Well, you’d be happy to know that depositing the money within an online casino is similar to a purchase online from a normal website. It’s always important to make sure that the online casino you’re choosing to deposit at is a reputable, safe and secure online casino as it wouldn’t be the first time someone’s been blindly ripped off.

The classic Visa and Mastercard are two international brands which seem to be used with every online casino out there. They’re also the most common methods of payment. It can be hard, however, to recognise whether the transaction has gone through or not. These brands are dealt with by different banks on an international level and so, policies on gambling may vary.


What are PCI compliant payment methods?

PCI, short for Payment Card Industry compliance, speaks of the standards that businesses are required to follow in order to make sure that data is protected.

Credit card data which is provided by the cardholder themselves must always be kept safe. PCI compliance provides guidelines which any businesses processing, storing or transmitting credit card data in an electronic manner are required to follow.

PCI compliance works in preventing sensitive financial data from being stolen. This is because if it is ever to be stolen, any solid information about the cardholder can be used in the act of identity fraud.


Casino Bonuses FAQ

What Constitutes a Good Casino Bonus?

Let’s start with a basic explanation of casino bonuses, shall we? A casino deposit bonus is what you initially receive once you register with an online casino and place your first deposit. In the case of no deposit bonuses, no deposit is needed in order to acquire the bonus.

When deciding what makes a casino bonus worthy, it’s good to look at the whole picture.

  •   Deposit Amount

How much do you plan on spending with regards to your first deposit? The first deposit is always considered to be the best and therefore, it’d be more than reasonable to wish to get the most out of it.

  •   Efficiency & Transparency

Is the online casino reliable? Does the online casino have a legal gaming license? How secure is the online casino? What games does the online casino offer? Is customer support efficient?

These are some of the questions you should be asking yourself when choosing a casino to play at.

  •   What are the online casino’s wagering requirements?

You’ll surely come across online casinos that offer wagering requirements and no wagering requirements – with few and far in-between found for the latter.

We recommend that you read through an online casino’s terms and conditions in order to familiarize yourself with any other necessary requirements. It’s also where you’ll find an abundance of important information.


How can you claim bonuses at casinos?

If you’ve just registered, for the first time, with an online casino then you’re on the road to obtaining the casino welcome bonus. This bonus is there to attract you towards the casino and in order to keep you hooked.

A welcome bonus for most online casinos will usually be a percentage match bonus, example; 100% up to a 100 euros.

However, the welcome bonus is not the only bonus you’ll be able to claim at an online casino. Play only bonus, a withdrawable bonus, free play bonus and reload bonus are some of the most common examples of other online casino bonuses.

The most popular would have to be the play only bonus where your bonus money is kept in a separate account and can be used for the sole purpose of wagering. Before you’re able to withdraw, you’ll need to fulfil the casino’s wagering requirements.

The withdrawable bonus allows for bonus money to be placed in your account once you make your first deposit. However, with this bonus, you will need to clear it pre-withdrawing any winnings from it.

A free play bonus is another common online casino bonus.  You’ll basically receive free money once you sign up – deposit free. The money amount usually ranges between 5 and 25. According to which casino you’re playing at, they will each probably have a specific wagering requirement when it comes to this bonus. Some don’t even allow you to withdraw unless you deposit the money in your account at a later stage.

Reload bonuses are an alternative to play only bonuses. In this case, however, you’re free to redeem your bonus on any deposit – not only just the first. This bonus is smart in that it keeps players returning, and depositing.  Once you make your deposit, you’re subject to monthly reload offers.


Reload Bonuses FAQ

What Is An Online Casino Reload Bonus?

As the name suggests, a reload bonus is a bonus that players can unlock when depositing after they’ve claimed their Welcome Bonus. This, essentially ‘reloads’ their bonus funds.

Casinos offer this bonus as a way to encourage people to invest more money into an account they’ve already played with, to increase playtime. This type of bonus also serves as a deterrent for people who try to abuse welcome bonuses by creating multiple accounts. Because, when a player is rewarded for keeping their account, they will likely do so. Reload bonuses are also often part of a welcome package for a casino. This is because the casino wants to reward continued deposits to encourage continued loyalty to the site and provide a more fun experience for the player.


Can I Use Multiple Bonuses At Online Casinos?

It depends, most casinos won’t allow you to use more than one bonus at once, but many will offer multiple bonuses that you can take advantage of one after another.

A good example of this is how some casinos will offer welcome packages which include bonuses over multiple deposits, as much as your first four deposits at times! This is really beneficial for the player, as you can keep playing and keep receiving deposit rewards! Of course, this is in place to entice the player to spend more time on the casino’s website, but free stuff is always a plus! When attempting to take advantage of any bonus, it is always a great idea to read the terms and conditions, as these will usually explicitly state any limitations the bonuses might have, including whether you can use more than one at once.


Can I get free spins with reload bonuses?

If you’ve registered with a casino that has a particular promotion targeting reload bonuses, then you probably already have a basic understanding of how they work. They’re usually presented as part of the casino’s welcome bonus in the form of any deposit to be made after the first one.

Free spins basically see to one spin on a video slot machine and as is the case in the name itself, they are completely free.

You’ll be given a significant number of them alongside your bonus amount, and when you play slots, you’ll be able to use the free spins in addition to your bonus or wallet balance.

When you’re getting free spins and a reload bonus, this is usually part of a larger welcome package. These welcome packages come stuffed with goodies, so they’re always worth trying to take advantage of.


Do Returning Players Get Bonuses?

Due to the heavy presence of land-based casinos, online casinos can sometimes struggle to see players return to their site – whether or not they’re already members.

Reload bonuses are rather popular with existing customers of a certain online casino that are looking to make a 2nd, 3rd, 4th or 5th deposit but they’re definitely not the most effective.

This is the reason that the majority of reputable online casinos offer an extensive loyalty or VIP Program. This leaves the player feeling rather intrigued and nonetheless, wanting more.

For most online casinos, automatic enrolment occurs when signing up for the first time and you will be granted loyalty points, giving you a head start. Through playing specific games or wagering certain amounts, bonus points can easily be earned.

Bonus points can also be gained through certain special promotions which the casino may be putting forward or given as a kind of gift when it comes to player’s birthdays or anniversaries, and other similar occasions.


What are Reload Bonuses percentages?

A growing number of online casinos are beginning to offer their regular, loyal players with bonuses known as reload bonuses.

This kind of bonus is usually offered at a lower percentage than the popular Welcome Bonus which follows up on the fact that a reload bonus is sometimes seen to be a counterpart of most welcome bonuses.

If you wish to claim a certain percentage of your deposits, then a reload bonus is one way to go about it.

A reload bonus percentage would be located somewhere between 50 to 150 percent but then again, it all depends on the casino. This bonus would usually be available for grabs when commencing with your second, third, fourth deposit, and so on.

One example of a reload bonus is ‘50% UP TO €150 ON YOUR SECOND DEPOSIT’ as is the case with Casumo casino or ‘50% UP TO €500 + 100 FREE SPINS’ as is the case with Miami Dice casino.


Bonus Codes FAQ

How Do Casino Bonus Codes Work?

Just like any other promotional code, casino bonus codes work when you input them into the correct box when making a deposit.

Most of the time, you can enter the casino bonus codes inside a handy box when making a deposit. These bonus codes are often found on the promotional page of any casino website and are usually available to everyone. Sometimes though, casinos will offer exclusive bonuses to certain casino review websites as well as email specific clients with exclusive bonus codes. These promotional measures are put in place to increase interest and interaction with the casino website, and ultimately end up translating into more fun for the player!


How do I activate a bonus code?

Casinos often make it relatively easy when it comes to looking for their bonus code. These are usually displayed on the front page of a casino. However, more exclusive bonus codes may be harder to find and will require you to browse a bit further on forums and other outside outlets.

This is usually the case when casinos partner up with other sites and therefore offer a code on their website targeting their readers, creating traffic for both.

Codes are usually inputted in the games themselves, somewhere in the ‘My Account’ section or where you make a deposit.

After submitting the code, you can now make use of it. It’s always important to remember to always read the terms and conditions to make sure you know how to use it best.


Cashback Bonuses FAQ

What Is A Cashback Casino Bonus?

A cashback bonus can be thought of as a form of insurance in case you lose money. Often the player is reimbursed with bonus money or sometimes even real cash money.

Most of the time this form of bonus is offered as a percentage of your loss (ex. 25% Cashback, meaning if you lose €100, you receive €25 back). This form of bonus offers players considerable peace of mind when playing, as they know that even if they lose, they can have a percentage of their losses back. Casinos offer this type of bonus in different ways; some require you to opt into it to be able to take advantage of it, while others simply offer it for all their players. It is important to not assume that the latter is always the case, as you might end up sorely disappointed!


What distinguishes a regular bonus from cashback?

A cashback bonus is usually a percentage of your losses granted back to you in bonus money and sometimes even real money.

Depending on the casino, this percentage will be calculated over a set period of time. There may be a limit to the amount of cashback you can receive, often it may be only accessible on certain games. This is a great way for casinos to encourage users to play.

Whilst the size of cashback bonuses depends on your losses, regular bonuses are usually rather set in stone. Regular bonuses can range from free spins to bonus money to play with. Most bonuses are part of a promotion or as a welcome offer.

Both cashback and regular bonuses become more generous if you are part of a VIP scheme, as casinos tend to give exclusive offers.


Wagering Requirements FAQ

What are wagering requirements?

Trying to grasp the concept of wagering requirements can be a bit of a daunting task but we’ve tried summing it up as easily as we possibly could, down below.

Think of them like rules or conditions, only these attach themselves to bonuses for new players and cash incentives. According to what the casino’s wagering requirement is, you will be required to fork out a particular amount of money on suitable games before you’re eligible to activate your bonus and any profits that come with it. Always keep in mind that the wagering requirement amount differs from casino to casino.

Before you commit to anything though, the best thing would be to read thoroughly the online casino’s terms and conditions so as to be guided accordingly on the matter.

To better understand, try to imagine a £20 bonus with a wagering requirement of x10 attached to it. In total, this means that you must spend £200.


How do I meet the wagering requirements?

You wouldn’t be the first player to obtain a casino bonus and not understand, or know exactly, how to withdraw it according to the online casino’s wagering requirements.

A wagering requirement, as you may or may not know, is a representative of the amount of times that you’re eligible to play through a particular online casino bonus before withdrawing any winnings.

Imagine you obtain a casino bonus of 30 euros. Imagine its wagering requirement stating that this bonus must be wagered 10 times before being withdrawn. Therefore, before you take out any winnings, you must splash out around 300 euros on games which are eligible under wagering regulations.

The wagering requirements for online casinos that offer so, differ from casino to casino. There are also online casinos which have no-wagering requirements but we’ll save that explanation for later.

Always check the terms and conditions of the online casino you’re playing under to see how its wagering requirements function exactly.

With the majority of online casinos, any winnings of yours will be stored away until you’re able to meet the wagering requirement.


What happens if I do not meet wagering requirements?

There is a simple answer to this simple question.

If you fail to meet the wagering requirements, you won’t be able to withdraw any of your winnings.

Any bonus money that can be found under your name will fail to be converted into real money.


Do cashback bonuses have a wagering requirement?

Wagering requirements refer to the number of times you must play through a bonus in order to be able to withdraw it. Usually, cashback bonuses do not have a wagering requirement. However, when they do, they are often very low.

Cashback bonuses refund a percentage of your net losses within a specific time frame. The percentage of refunded varies from casino to casino but usually ranges between 5%-25%. A cashback bonus can come in either the form of bonus money or real cash.

However, before you claim your cashback bonus it’s important to read up on the terms and conditions. There are three things to look out for prior to claiming your bonus; expiry, wagering requirements and bonus code.

Check whether the cashback bonus has an expiry as to not miss out on claiming it. If the bonus has wagering requirements, have a think about what the best way to go about it is in order to make the most out of it.

Lastly, some cashback bonuses require a code so make it a point to note it as you won’t be able to claim without it.


Responsible Gambling FAQ

How does self-exclusion work?

Gambling addiction can be, more often than not, seen as a taboo topic. However, it is a very real issue which thousands upon thousands of individuals are found to be suffering from every single year. Any jurisdiction in which gambling is legal must take precaution to this issue by installing particular security measures and programs.

Self-exclusion happens to be one of said programs. For those with a gambling addiction, this may be the last option they choose to resort to when looking for help.

There are countless walls to break down in order to overcome a severe gambling problem which is why certain individuals are put off the idea of self-exclusion.

The idea that they’re to be banned from setting foot within any premise in which legal gambling is taking place, so not only land-based casinos/online casinos, can be a tough pill to swallow. The minute you start to identify as an individual with a gambling problem is the minute you also become eligible for the self-exclusion program. For those that would have reached the point of extensive financial instability, self-exclusion is the only answer.

It’s very hard for the individual himself/herself to come forth when they’re attempting to deal with an issue the likes of gambling addiction. This is also the reason that often, close friends and family members are the ones to speak on the individual’s behalf, forming what is known as an intervention.

Those individuals who eventually resort to self-exclusion seem to be the same individuals who have been attracted to the ugly pit of gambling addiction due to physical proximity to establishments that offer legalized gambling.

The process of self-exclusion takes place through the respective gaming establishment. A way in which self-exclusion can be enforced is through the use of a facial recognition software. This will allow the casino’s security team to stop the individual amidst him/her setting foot into a casino they’ve been banned from due to self-exclusion.

However long one spends in a self-exclusion program varies from individual to individual.

The process of self-exclusion can be extremely hard to enforce within online casinos. It’s an alternative which is abundantly available. It’s quite difficult to distinguish the individual through an online casino account, especially when the account can be made anonymous. However, the individual’s credit card information can play a factor in incorporating the self-exclusion program to promote responsible gambling.


What can I do if I know someone who has a gambling problem?

The online gambling world has its advantages just as much as it has its disadvantages. It could be that you enjoy gambling without ever having to experience the consequences of compulsive gambling but sometimes, people aren’t always this lucky.

Just as you might approach the topic of any other illness with precise precaution, this is no different. You could be driven to lie, cheat, steal and throw your money away– for the sake of satisfying the urge.

If you know someone who has a gambling problem, then the proper first step would be encouraging them in seeking professional help. It could be that they themselves don’t acknowledge the fact that they have a problem. This is where honesty takes the lead. Remember that they may be feeling ashamed and guilty and therefore, an aggressive tone won’t help.

Depending on the country which you reside in, look out for a possible National Gambling Helpline. This will provide you, and the person you know, with the opportunity to talk out the problems at present with a professional and receive adequate and proper advice in return.

Through a responsible gaming page, online casinos can put out information regarding healthy gambling, security, fairness, tools for player protection, self-control tools along with research on treatment.


What is bonus abuse?

The most common form of bonus abuse is with regard to the welcome bonus. In the early days of online casinos, this was very common, as all you had to do was find a good welcome bonus with low wagering requirements, take advantage and look for the next. However, today it is a lot harder to abuse of a welcome bonus as casinos have put in place stricter rules in order to avoid this.

Nowadays casinos enforce higher wagering requirements in order to make sure that they are not taken advantage of. In addition to this, many casinos have a restriction on what games you can use the welcome bonus on. In fact, it is not strange for a casino to offer a welcome bonus that can only be used on one particular game.

Some players even try to acquire the same bonus repeatedly, by attempting to create various accounts. However, this is very hard to get away with now as casinos regulations have become stricter and many ask for a copy of your passport/driving license, a utility bill (water or electricity) and a copy of your credit/debit card from the front and back. Some casinos even have a rule that permits only one account per household!


Other FAQs

What happens if I lose internet connection during a game round?

An internet connection is bound to come and go. Sometimes, it goes away more often than we’d like for it to. If you’re in the middle of a casino game round, it can surely seem like the most frustrating thing in the world.

But, don’t worry – there is a high percentage you won’t actually lose anything! It should be that if you suddenly lose internet connection in the midst of a game and log back in once your connection is stable, the game continues on from the very last thing you did. With slots, it could also be the case that the round finishes itself off when you lose connection.

It is rather “common sense”, as one would say, that online casinos acknowledge this issue. This is why online casino games are designed in a manner that you never get to lose a betting round if it turns out that suddenly you’ve lost your internet connection.


What are Non-Matched Deposit Bonuses?

Based on solid rewards rather than a percentage of your deposit, non-matched deposit bonuses could be obtained in the form of cash or even free spins. Although, keep in mind that in the case of free spins, the wagering requirement will most likely be a specific amount.

Odds may also be restricted for bets which follow the example of bonus sums which might have to be wagered on a certain game.

These deposit bonuses will only pay out your winnings. They don’t include the initial stake. Therefore, if you wagered a £25 bonus on your favourite slot title, then the pay-out will be the same amount and will not include the original stake amount.


What are Casino Loyalty Rewards?

As the name might suggest, Casino Loyalty Rewards are any perks or bonuses that you might earn for wagering and depositing (often counted over a monthly period)  at a particular casino.

These are in place to entice players to spend more time playing games and placing bets, which is ultimately what every online casino wants. Of course, casinos are not obligated to offer a loyalty reward program, but many do as they find that creating a relationship with their players keeps them onside and onsite. Most casinos will achieve this by rewarding you with points for the amount of deposits and plays made over a month on their site. These points usually translate to different levels within a loyalty program, which means different rewards for the player. The higher tier levels sometimes offer VIP treatment such as being given game tickets, if you’re a sports fan or getting an all-expenses-paid luxury holiday with all the trimmings.


What are Cashable & non-cashable offers?

When creating a new account with an online casino, it’s a natural instinct to look at what the welcome offer includes and compare it with that of other online casinos.

However, it’s also good to know how to distinguish between whether it’s a cashable or non-cashable offer. A typical cashable offer for the majority of online casinos would be the famous no deposit (for the no deposit bonuses, you have to admit they’re also beloved) and deposit bonuses.

If an online casino does not offer a cashable offer then a specific amount won via extra cash should be played through an array of games. Through the means of a cashable offer, players are free to cash out any winnings which have been granted to them thanks to the bonus and the money they deposited.

On the other hand, sticky bonuses (a fancier name than the original ‘non-cashable offers’) are to be played through the website. With non-cashable offers, wagering requirements do not walk right out of the window. They still have to be acknowledged and met.

In a way, we can say that non-cashable offers are seen to be way more beneficial than cashable ones. This is due to the fact that non-cashable offers produce real money instead of points.


What Is A Welcome Bonus?

A welcome bonus is a reward given to the player by a casino in order to push them towards signing up and depositing.

These rewards can come in a variety of forms. Some casinos offer free spins on certain games, while others offer bonus money for you to play with and some even offer both. Sometimes casinos will offer bonus money as a percentage of what you deposit so that, while rewarding you, they are also encouraging you to deposit more money.

Other casinos will offer these bonuses as part of a welcome package, which means that they’ll offer multiple bonuses over a span of deposits; again as a form of encouragement for you to spend more time on their website, and deposit more money. Even though bonuses are pure forms of encouragement for players to deposit more money, some bonuses are truly worth taking advantage of!