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Casino.com

Founded 2007

4/5
Suspended

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Casino.com Review

New online providers are fun, but well-established providers are even better. Casino.com was founded in 2007 and has spent more than a decade refining its player experience. The casino is regulated and licensed by the Gibraltar Gambling Commissioner and is required to maintain certain standards of transparency and fair playing.

As well as all the exciting slots and games on offer, the online casino also offers the opportunity to bet on over 35,000 sports events every month via their sportsbook. Casino.com demonstrates its experience in the industry via the perks their players experience. There is an impressive array of payment methods, for example, along with a diverse game catalogue, for players to enjoy.

Is Casino.com the right provider for you? We explore the pros and cons of the online operator in this review, including important information about terms and conditions, cashier options and game selection.

Casino.com Fun Fact

“Casino.com's website was refreshed and updated in 2017 - resulting in a modern interface for all devices”

Pros

  • Plenty of experience in the industry
  • Good selection of payment methods
  • Well-designed website
  • Good selection of promotions

Cons

  • Smaller game selection than many other casinos
  • Lengthy withdrawal processing times

Devices

Available on desktop, tablet & mobile

Devices

Available on desktop, tablet & mobile
Desktop
Tablet
Mobile

Support

* 24/7

Casino.com welcome bonus

Players new to Casino.com can take advantage of the operator’s welcome bonus. It is not an overly impressive offering, but it does offer players value all the same. Users can claim a 100% bonus on their first deposit of up to £100 as well as 200 free spins.

Players must adhere to Casino.com’s terms and regulations to redeem the welcome offer. The free spins can only be applied to certain Age of Gods titles, for example, the casino selects the games rather than allowing players to play the slot of their choice. A minimum deposit of £20 is required to claim the bonus, and wins from free spins max out at £100. Spins are applied to player accounts in batches of 20 until all 200 have been allocated.

Bonus funds must be wagered 40x before withdrawing them, and winnings from free spins must be wagered 20x. Users must meet these requirements within 30 days of the date their promotion was activated. If you fail to do this, you will lose the bonus funds and any winnings from free spins.

Not all games contribute towards the wagering requirement equally. Slots are worth 100%, while other games are worth decidedly less. Baccarat bets, for example, only contribute 25% towards the wagering requirements.

Added extras and promotions 

In addition to the welcome bonus the casino currently has a number of promotions on offer including:

  • Drops and Wins – One of their biggest giveaway games with the chance to win up to £500,000 per month.
  • Gold Card Happy Hour – Grab a chance to win up to £5,000 with Live Blackjack.
  • Two for Tuesdays – Claim a juicy £5 bonus plus 5 free spins on selected slots using the code TUESDAY. Valid every Tuesday.

How to open an account

Opening an account with Casino.com is a quick and easy process. Follow our steps down below if you need some help along the way!

  1. Navigate to the provider’s homepage and click the green “Join” button located at the top right of the page.
  2. Select a username and password in the “New Account” pop-up, and enter a valid email address.
  3. Select your country of residence, enter a promo code (if applicable), and pick your currency.
  4. Finally, either set up your deposit limits or select “no limit”.
  5. On the next page – “Personal Info” – enter the requested information. Make sure you enter accurate details. These will be used to verify your identity before you can deposit money and begin playing.
  6. Agree to the terms and conditions, and you’re all done.
  7. Check your email account for a confirmation email, claim your bonus, and you can start playing.

Payment methods

The best online providers allow players to use a variety of convenient payment methods, and Casino.com is up to the task. You can use the following methods to deposit funds into your account:

  • Visa
  • Sofort
  • Skrill
  • Paysafecard
  • PayPal
  • Neteller
  • MuchBetter
  • Mastercard
  • Maestro
  • EcoPayz
  • Citadel
  • Boku
  • Bank transfer/wire transfer

Players can withdraw funds using the methods above too, but only by the same methods, they have used to deposit funds. If you have not used PayPal to deposit money, in other words, you cannot withdraw money to your PayPal account. Players can withdraw a maximum of £15,000 per month. While the process is easy, it is not always the fastest. You can expect withdrawals to be processed within five business days on the casino’s side. Note that this does not include any additional waiting times imposed by the selected payment method.


Casino.com – More than 200 games to play!

Players interested in quality slot titles will appreciate the providers Casino.com has to offer. You can play games from some of the industry’s most well-respected providers.

Note that while Casino.com does not have the most impressive selection of slots, the provider offers various game types. You can play table games and live dealer titles, too with a broad selection of poker and roulette as well as live game shows. 

Casino.com live casino

Fans of live dealer titles will appreciate the polished experience Casino.com has to offer. With reliable games with experienced dealers and fair rules, you will not find much to dislike here.   Games include Live Roulette, 1001 Nights Roulette and The Money Drop Live.


Casino.com on mobile

Do you like to play on your mobile devices? Casino.com allows users to game on the go via their mobile site. To access this, all you have to do to is visit the provider’s website from your mobile device.


Casino.com customer support 

Telephone customer support is disappearing quickly however, Casino.com is holding strong! You can reach them via two numbers:

  • UK: 0800.9012.483
  • International: +350.200.44793

Casino.com also offers email support via [email protected]


 What we like about Casino.com:

We love Casino.com’s easy-to-use website and partnerships with reliable developers. Their multitude of payment methods is another highlight, although we wish the withdrawal process was quicker. It would be nice to see more games being made available in the future. Casino.com also offers a VIP program.

Overall rating: 4/5

Ease of use 4/5
Graphics of site 4/5
Selection of games available 3/5
Perks for players 4/5
Overall enjoyment 5/5

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