Casino Planet Review
Take a tour to the city casino that never sleeps! Supercharged by the latest and greatest technology, innovative games, legendary Live Casino tables and awesome offers – Casino Planet is marking its arrival on the scene with a big bang. Calling itself the “personalised playground”, the team behind the busily constructed Genesis Group Limited casino have placed great emphasis on how the customer can cultivate and craft it to their own ends.
Prospective players can enjoy over 1,300 games from the industry’s most respected providers – from innovative grid games to classic three-liners and everything in-between. Before they tear into the slots and tables, there is a massive welcome offer to claim – which you can read all about below.
Hop aboard the NetEnt Casino starship – we’re going to delve into Casino Planet, breaking down everything you need to know about one of the newer casinos on the scene.
Casino Planet Fun Fact
“Casino Planet offers new players four welcome bonuses ”
Pros
- An exciting electrical and fluorescent design.
- Over 1,300 slots and Live Casino games.
- A huge welcome bonus.
- A fantastic VIP program
Cons
- Lack of details on how to become a VIP
- Lack of daily promotions
Payment
14 deposit options-
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Visa View Payment
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Payments Overview
Support
9am to 1am- [email protected]
- Live Chat Available
- 00356 27782826
Welcome Offers– A Whopping Welcome Bonus Worth Up To €/£/$1,500 And 200 Free Spins
No messing around, let’s get into the good stuff – as welcome bonuses go, Casino Planet’s is one of the more spectacular ones on offer.
Broken down over the course of four deposits, customers will be able to claim the following bumper packages:
First Deposit Bonus: 100% up to £/$/€300 + 200 Free Spins
Head to the cashier and select the Welcome Bonus from the dropdown menu – deposit a minimum of £/$/€10 and get a matched bonus up to £/$/€300, plus 200 free spins on pre-selected games (Book Of Dead, at the time of writing).
Second Deposit Bonus: 50% up to £/$/€400
Coming back for a second bite of the cherry? Enter this bonus code when you reach the cashier for your second deposit: WCP2. Deposit a minimum of £/$/€10 and get a 50% deposit bonus up to £/$/€400.
Third Deposit Bonus: 25% up to £/$/€400
The bonuses don’t stop. Enter this bonus code when you reach the cashier: WCP3. Deposit a minimum of £/$/€10 and get a 25% deposit bonus up to £/$/€400.
Fourth Deposit Bonus: 25% up to £/$/€400
And for the fourth and final segment of your Welcome Bonus, enter this bonus code: WCP4. Then, deposit a minimum of £/$/€10 and get a 25% deposit bonus up to £/$/€400.
That’s up to £/$/€1,500 in Welcome Bonuses – but remember, as is the case with all new customer offers, it comes attached with some key conditions.
Terms and Conditions
The most important key conditions are wagering requirements. The bonus money must be wagered a total of 40x before it is turned to cash. For example, a £/$/€50 casino bonus would require customers to play through (wager) a total of £/$/€2,000 before it can be withdrawn. The 200 free spins, awarded on the customer’s first deposit, will be paid out in batches of 20. The first batch of 20 free spins will be credited instantly, and then the next nine batches will be attributed daily for the following nine days after the first qualifying deposit. The free spins winnings are also subjected to the same wagering requirements as the Welcome Bonus.
There is also a Live Casino welcome offer. Fans of classic table games, such as roulette or blackjack, can enjoy a 100% matched bonus up to £/$/€100. It should be noted, though, that customers can only choose one of the two welcome offers. Should a customer claim a Live Casino Welcome Bonus, they will be rendered ineligible for the other welcome package worth up to £/$/€1,500.
The Live Casino Welcome Bonus would also need to be wagered 40 times before any winnings can be withdrawn.
How To Open Your Account
So you like what you’re reading? To land the mothership on Casino Planet, you need an account. The process is simple and straight forward. Just follow these steps:
- Step One – click the “JOIN NOW” button, located in the top right-hand corner of the homepage. Create a username, register your email address and create a password. Then hit “NEXT”.
- Step Two – Here you will need more details. Input your first and last names. Denote your gender, date of birth and country of residence. Fill in your full address, the currency you wish to play with and your mobile phone number. Finally, indicate whether you wish to receive marketing communications or not.
- Step Three – Check your email inbox – you should have been sent a link to activate your account. Click and you are good to go.
Promotions – What’s The Promotional Atmosphere Like On Casino Planet?
For such a supercharged casino that boasts a brand teeming with electricity and fluorescent lighting, Casino Planet keeps its promotional material relatively simple.
There are two regular offers, both of which are broken down as follows:
Ignite Your Week
Every Tuesday, customers get a chance to top up their weekly playing funds by 25% up to £/$/€100 and get 10 free spins on selected slots (JUMANJI®, Fairytale Legends™: Mirror Mirror or Butterfly Staxx™ at the time of writing). The bonus funds and free spins are subject to the same wagering requirements as the welcome package, 40x.
The Monthly Charge
At the beginning of every month, and throughout it, customers can claim a 25% bonus up to £/$/€100. Players can only claim the monthly charge once per month, and the same 40x wagering requirements are in place on all bonus funds.
Payments – What Do You Need To Know?
First thing’s first – before you claim any of the welcome bonuses, listed above, you should make sure you are using a deposit process that Casino Planet accepts. Some methods, such as Neteller and Skrill are excluded.
You are limited to a maximum deposit of £/$/€5,000 in a single transaction, and all deposits should be available instantly in your account, once they have been submitted.
There are plenty of options available from which you can deposit – they are listed below as follows:
If you got lucky and can withdraw, you should take note of withdrawal limits in place. You can take out a maximum of £/$/€22,000 per month and no more than £/$/€5500 per week, except for progressive jackpot wins where no withdrawal limitation will apply.
Once you have requested the withdrawal, the time it takes before the funds hit your account can vary. See below:
- Credit/Debit Cards: 1 to 3 Working Days
- E-Wallets: Instant
- Bank Transfer: 3 to 5 Working Days
- Online Bank Transfer: Instant
- You are unable to withdraw to prepaid cards and/or mobile devices.
Before you withdraw, you should make sure your documents are up to date. In an increasingly regulated environment, online casinos need to prove they are doing their utmost to uphold “Know Your Customers” (KYC) procedures. This is to help prevent illegal money laundering activities and/or the financing of terrorist organisations. Casino Planet, like many online casinos, will not process any withdrawal request until you have provided the relevant identification.
To upload your documents, click the menu button in the top left-hand corner of the website and scroll down to Documents. If you are required to upload any proof of identification, you will be notified here. Standard documentation includes a phone bill with proof of address and a form of picture identification, such as a passport or drivers’ licence. To check this, you should get in touch with a member of the Casino Planet customer service team before uploading.
Game Providers – Who Provides The Spark Behind Casino Planet?
Boasting over 1,300 games, Casino Planet should be the perfect hove for regular slot players. From innovative grid games to three scatter classics – there is a spectacular array of games on offer. Regular players will be particularly pleased to see the presence of NetEnt. The Swedish gaming giants have established themselves as slot-making royalty, and there are over 140 games of theirs available at Casino Planet, including household names such as Gonzo’s Quest and Starburst, to newer productions, including the highly volatile Dead Or Alive 2.
Check below for the full list of gaming providers:
- NetEnt
- Play ‘n GO
- Evolution Gaming
- SkyWind
- Microgaming
- iSoftBet
- QuickSpin
- Red Tiger Gaming
- Big Time Gaming
- Yggdrasil
- Push Gaming
- GAMOMAT
Jackpot Slots
If you were to mix up the standard slotage with some jackpot action, then Casino Planet is well suited to provide. There are over 90 jackpot slots to pick from – and Netent is at the front of the queue with some huge-hitting windfall slots on offer, including the following:
- Divine Fortune
- Mega Fortune
- Mega Joker
- Grand Spinn
- Gold Money Frog
- Imperial Riches
The Casino Planet Mobile Experience
Unlike its desktop effort, Casino Planet’s mobile casino site has less of the pizzazz and is more about the practicality. A case in point is the deposit button, which sticks to the bottom of the page when you browse through available slots. Although this could be construed as an aggressive marketing technique, it does make for a smoother transactional experience than at other mobile casinos.
To help you navigate your way to your favourite slots, the developers instilled a function which tracks the games you enjoy the most – you can find them under Favourites. Other tabs include Hot Games, Slots & Jackpots, Live Casino, Casino Games and Providers.
Live Casino – What To Expect
Casino Planet is well stocked on Live Casino tables, which is ideal for the traditionalist. From classics such as Blackjack and Baccarat to more modern hits, including Monopoly and the Lightning series (where random outcomes are super-charged), there are plenty of ways to bring the Las Vegas feeling to wherever you are playing.
Netent also has a great Live Casino presence with Casino Planet. Widely regarded as having the most highly trained and professional dealers in the business, players can expect a smooth ride and great service at the tables.
In total, there are over 80 tables on which to play.
Casino Planet – VIP Program
Loyal customers can expect a super-charged experience. If you are deemed worthy of holding VIP status, you can expect benefits ranging from your own personal account manager to monthly prize draws, personalised birthday presents and exclusive holiday packages – plus much more.
Customer Support
The Casino Planet customer service offering is impressive. Should you require help, click the question mark symbol in the top right-hand corner of the desktop and mobile site homepage. It will open on the Frequently Asked Question (FAQ) section, with a search function to help pinpoint the key phrases of your query.
The following tab is Contact Us – here you can find the phone number: 00356 27782826 and email: [email protected] – should you need a specific question answered.
The Privacy Policy, Anti-Spam Policy and the General Terms and Conditions are also located in the question mark tab.
Finally, you will find the Live Chat function. Upon testing, the responses were quick and accurate – and the interaction was professional and courteous.
Additional Information
Casino Planet is owned and operated by Genesis Global Limited, which is based out of offices in Ta’ Xbiex in Malta. A well-known and respected operator, Genesis own several brands and are one of the most trusted names in the business.
They the MGA (Malta Gaming Authority) certificate. The Malta authority is tightening its scrutiny on casinos that operate under its licenses – with the end goal to keep customers as safe as possible. All residents from countries that recognise this license are eligible to claim the welcome bonus.
There are several countries that are ineligible for this bonus, due to the licensing conditions from both authorities. Check the general terms and conditions, to find out if you can claim.