CrazePlay Review

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Welcome Offer – A Whopping 150% Up To €550

An exceptionally generous welcome bonus is one of the most attractive facets of CrazePlay, which puts up a whopping €550 for new customers looking for a substantial starting bankroll, whilst supplementing that with up to 150 free spins.

The bonus is broken down over three deposits – check below to see how it works:

First Deposit Bonus

Deposit a minimum of €20 and get an exclusive NetEnt Casino Offer of 150% bonus up to €150, plus 25 free spins on Starburst.

This exclusive offer entitles you to 50% more and €50 extra than the regular Welcome Offer!

Second Deposit Bonus

Deposit a minimum of €20 and get a 50% deposit bonus up to €100, plus 25 free spins on Twin Spin.

Third Deposit Bonus

Deposit a minimum of €20 and get a 25% deposit bonus up to €300, plus a massive 100 free spins on Northern Sky – credited as 20 free spins per day for five days.

As is usual with all welcome bonuses, there are some key conditions to look out for, the main being the wagering requirements. The deposit and bonus money must be wagered a total of 40x before it can be withdrawn. For example, a €50 deposit + a €50 casino bonus = €100, which would mean you have to play through €4,000 before it can be withdrawn.

The same 40x wagering requirements apply to any free spins winnings accrued from your welcome bonus.

It is worth checking the full terms and conditions, which have been laid out clearly on the CrazePlay site, to make sure you fully understand the bonus.

How To Open Your Account

If the welcome offer has piqued your interest, then signing up is the next step. Firstly, you’re required to pick your assistant – Freddy or Maria – in another example of the personal touch CrazePlay try to implement. Then there are the following steps:

• Step One – input your email address, and then come up with a password – the password must be a minimum of 8 characters and include one capital letter, one number and one symbol.
• Step Two – Create your username before giving your first name, last name, gender, date of birth, address and city of birth.
• Step Three – You will be sent an email with a link in which to verify your email address. Click and you will be re-directed to the logged-in page. From there, you are good to go.

Promotions

Let’s start with their weekly offerings. At the time of writing, CrazePlay have three weekly promotions. They are as follows:

Spin Monday

Customers that deposit a minimum of €50 will have a chance to win up to 100 free spins on either Gonzo’s Quest or Starburst.

Happy Wednesday

Customers can claim a 60% deposit bonus up to €60 every Wednesday when they deposit a minimum of €20.

Sunday Top Up

Bag a bonus worth up to €150 when you make a minimum deposit of €20 or more every Sunday.

All the above special offers carry the same wagering requirements as the welcome bonus.

There are often network promotions too, headed by leading providers, that take place throughout the year. Netent, for example, offer up plenty of giveaways which includes free spins and cash prizes.

Payments – What’s The Deal?

Before making your first deposit to claim the above welcome offer, it is worth checking whether your payment method is accepted – some are ineligible, and you will not qualify for the bonus if you use them.

Listed below are the available depositing methods:

• Skrill Moneybrookers
• Mastercard
• Neteller
• VISA
• Paysafecard
• AstroPay Card
• Bank Transfer
• Klarna
• Trustly
• Zimpler
• Neosurf
• ecoPayz

Withdrawal times vary, depending on your chosen method – check the withdrawal list below to see how long it takes to get paid out. Note, there is a withdrawal limit of €2,500 per week (or the equivalent in any other currency chosen upon registration) or €10,000 per month.

• Visa (2-5 days)
• Mastercard (2- 5 days)
• Skrill (Instant)
• Neteller (Instant)
• Paysafecard (Instant)
• Instadebit (Instant)
• iDebit (Instant)
• Bank Transfer (2 – 5 days)
• Klarna (2 – 5 days)
• Simpler (Instant)
• Trustly (Instant)
• Virtual Cards Payouts (Instant)

Proof of your source of wealth is standard practice across the industry – this is also referred to as “Know Your Customers” (KYC), in place to prevent money laundering and the funding of terrorist organisations. Before any withdrawal can be processed, you must first have cleared these procedures – so it is worth sorting out as soon as you have finished signing up.

The CrazePlay payment managers are employed by Gammix LTD and they require the following documents before processing any future withdrawals: a copy of identification document, a utility bill, confirmation of source of wealth and source of funds, and of political status upon a cumulative deposit exceeding €2,000, within a period of 180 days.

Game Providers – Who Provides The Slot Magic?

As alluded to earlier – CrazePlay’s excellent design and simple layout is backed up with real substance in the services they offer. There are more than 1,500 games available to play at CrazePlay – and no fewer than 128 NetEnt Slots. A stalwart among providers over the years, Netent produce their games in a full range of styles, from the classic 5-lines to more innovative grid games – and everything in between.

For the full list of gaming providers at CrazePlay, check below:

• Novomatic
• Gamomat
• Kalamba
• Oryx
• Hacksaw
• Merkur
• Microgaming
• Isoftbet
• Netent
• Betsoft
• Evolution
• Quickspin
• PragmaticPlay
• Play ‘n Go
• Booming Games
• ELK Studios
• Felt Gaming
• Push Gaming
• Relax Gaming
• Yggdrasil
• Thunderkick
• Spadegaming
• BigTime Gaming
• Red Tiger
• Blueprint
• Wazdan

Jackpot Slots

Jackpot slots are where the life-changing wins lie – and CrazePlay has a fantastic selection. From the famous Mega Moolah game, where a record €18million+ was won by one lucky customer back in 2019, to Netent’s Gold Money Frog, where customers can win minor, major and mega jackpots, the online casino has all bases covered.

In total, there are 24 jackpot slots.

The CrazePlay Mobile Experience

Like desktop, CrazePlay’s funky design hits you straight away on their mobile site, while the general usability is smooth, engaging and clearly designed with ease-of-use in mind. When you log in, you will be directed to the deposit page. Although this does feel quite aggressive and salesy, the end game is to get you to where you need to be as quickly as possible.

Once you have money in the account, you can start exploring. The homepage is broken down into four tabs: All Games, Favourites, Categories and a Search Function.

The Favourites section is particularly useful – it remembers the games you like to play and stores them, meaning much less clicking about. You can also narrow down your search with the categories section – you can find your game category (table games, new games, popular etc) or filter by provider.

To check your current CrazePlay VIP level, any rewards you may have or chat with support, click the menu button situated in the top right-hand corner. The deposit button can also be found here.

Customer Support

The CrazePlay customer support team are available to help you with any query 24/7 thanks to their Live Chat service. On testing, their response time was impressive, and they were clear and concise in answering the questions put to them.

Rather send an email? No problem, you can get them at [email protected].

According to the CrazePlay website, it takes 30 seconds on average to get in contact with a representative on Live Chat, and between 30 and 60 minutes on average to get a response to any query via email.

Special Features – The CrazePlay Coins System And VIP levels

For every €20 a customer deposits and wagers, they will get 100 Craze Coins and Loyalty Points.

Craze Coins

You can take control of the rewards you want thanks to Craze Coins – exchange them for free spins, a bonus or even merchandise – the more Craze Coins you get, the better your reward.

Loyalty Points

The more loyalty points you get, the further you advance through the gamified VIP levels, displayed on an adventure map. Each level contains five chests containing different bonuses and free gifts – these will be unlocked once you reach a certain threshold. To reach the first VIP level, you will need to get 2,000 loyalty points – your progress can be tracked in your Rewards section. There are five levels in total – with the rewards improving through each advancement.

Live Casino

For those that prefer the old-school table games made famous by Las Vegas, then CrazePlay has you covered with a phenomenal array of Live Casino games. From classics such as roulette, blackjack and baccarat, to modern hits, including Monopoly and Deal Or No Deal, CrazePlay customers can mix up their slot play with the very best live casino offering in the industry.

Additional Information/About Them

CrazePlay are owned and operated by Gammix Ltd, and do their work out of office in St Julians, Malta.  They are a relatively new casino, having gone live in 2015, but have already made huge strides and are considered an up and coming force in the iGaming space.

They hold the MGA (Malta Gaming Authority) licence – a major licensee that has been tightening its restrictions on online casinos over the past few years, with the ultimate goal of keeping customers safe. Customers from countries that recognise the MGA as an authority can claim the welcome bonus.

Due to those strict licensing conditions, there is a significant number of countries excluded from playing with CrazePlay. Check out the full list below:

• Afghanistan
• Antigua and Barbuda
• Australia
• Belgium
• Bonaire
• Saint Eustatius and Saba
• British Virgin Islands
• Bulgaria
• Denmark
• Estonia
• France
• Italy
• Panama
• Portugal
• Seychelles
• Spain
• Sweden
• United Kingdom of Great Britain and Northern Ireland
• United States of America