Frank & Fred Review
Frank & Fred Casino launched in June 2018. They are a sleek and easy to use casino with a promising VIP scheme, monthly raffles, and Lotto features. They host a large number of games and have a high level of mobile functionality. They offer a Live Casino provided by NetEnt as well as all of your favourite NetEnt slots. Unfortunately, UK Players are not accepted. Let’s take a look at Frank & Fred in more detail:
Frank & Fred Fun Fact
“Frank & Fred runs a weekly lottery for it players ”
- Unique Welcome Offer letting players spin the 'NetEnt Wheel' to win up to 100 Free Spins.
- Play more to reduce wagering requirements and to win free tickets for weekly & montly lotteries.
- VIP loyalty rewarded with special offers & gifts
- No 24/7 Live Chat
SupportAvailable between 10:00 - 23:00 CET
- [email protected]
- Live Chat Available
- Phone not Available
About Frank & Fred
Frank & Fred Casino was launched in 2018 and is operated by The Mill Adventure LTD. Their main focus is on offering a well thought out VIP scheme and monthly raffles. They pitch themselves as being your ‘kickass wingmen’, but this need not put you off. The people from The Mill Adventure offer lots of exciting and original options for players including special welcome offers, player lotteries and more.
Like many casinos, Frank & Fred offer multiple welcome bonuses to various countries all over the world. This is usually because every country has different rules in place when it comes to how much we can be offered as players or have different gaming habits that the casinos are taking into consideration.
Whatever the reasons are, you can find Frank & Fred’s full welcome bonus list below:
- Finland – 100% up to €100 + 300 FS
- Germany – 100% up to €100 + 300 FS
Norway – 100% up to 1000KR + 300 FS
- New Zealand – 100% up to $200 + 300 FS
Rest of the World – 100% up to €100 + 300 FS
Frank & Fred’s Website
The Frank & Fred site is a pretty clean-looking and sleek state of affairs. A deep purple banner and theme follow you through the pages of the site, offset by the clean white writing and central reading panel.
The layout of the site is easy to navigate. All the key buttons are on the left-hand side and your login and customer services are on the right. There are no filtration tools to find games but the thumbnail tiles are easy to navigate.
Any good casino these days should come equipped with mobile compatibility, and the people behind Frank & Fred are fully aware of this. Their casino is completely compatible on your mobile devices, as long as you use the correct browsers. Of their impressive games roster, estimates suggest over 1,000 games, most of them are completely mobile compatible too.
In terms of payment and withdrawal methods, Frank & Fred currently operate the following: Visa, Neteller, MasterCard, Zimpler, Trustly, Skrill, and Paysafe.
Games On Offer At Frank & Fred
If you look for an impressively strong catalogue of games when choosing a casino, then you’re certainly in luck with Frank & Fred. The casino hosts over 1,000 games from more than 30 designers, and in that bunch is everyone’s favourite: NetEnt. They have Video Slots, Table Games, a Live Casino, and even Lotto.
In addition to this, Frank & Fred host monthly and weekly lotteries/raffles, from which players can win a host of quirky and exciting prizes. You can watch the live-streamed weekly/monthly raffles and then relive your winning moments over and over again, as the footage is saved on the site! To enter all you need to do is make a deposit within the week leading up to the raffle. The prizes on offer for the winners are regularly once-in-a-life-time experiences.
These range from a dream beach holiday to flying in a fighter pilot jet. The 10 runners up can enjoy casino prizes such as 25 Free Spins on Starburst.
Trustworthiness of Frank & Fred
When checking out an online casino, we always study its security – one of our readers’ number one priorities. If you cannot play safely and securely, then how can you enjoy playing at all?! For security, Frank & Fred appear to be pretty good.
First of all, the casino has a dedicated customer support email. This means that if you have any issues or concerns you can get in contact with them directly. In addition to this, they also have a dedicated Live Chat feature. This means you can speak to a customer support assistant in real-time from your desktop or mobile device. The support services operate between the hours of 09:00 – 00:00 CET (Central European Time). This is good, but not as good as the 24/7 service offered at other casinos. Fortunately, however, Frank & Fred do offer customer support in four distinct languages: English, Swedish, Norwegian, and Finnish.
Secondly, Frank & Fred have a license from the Malta Gaming Authority. The Malta Gaming Authority hold all of their licensees to the highest regulatory standards, which means you can rest assured that Frank & Fred have been through the strictest evaluation. In addition, the Malta Gaming Authority deals well with customer complaints, given the fact they do not use third party mediators. We look forward to seeing Frank & Fred seek licenses from other gambling bodies too.
Why You Should Try Frank & Fred
Overall, Frank & Fred Casino is a well-balanced gaming experience with some interesting features that will entice a good number of players, such as: VIP bonuses, lotto features, and monthly raffles. Frank & Fred will also appeal to players who prefer a simple casino, as there is nothing here that will get in your way of having an easy and relaxing game or two.
Unfortunately, UK players are restricted from creating an account and playing at Frank & Fred Casino as well as residents from the following countries:
Austria, Australia, American Samoa, Belgium, Bonaire, Canada, Croatia, Curacao, Czech Republic, Denmark, East Timor, France (and its
territories), Guadeloupe, Guam, Greece, Hungary, Israel, Italy, Martinique (French), Netherlands Antilles, New Caledonia,
Poland, Portugal, Reunion (French), Saint Barthelemy (French), Saint Martin (French), Saint Pierre and Miquelon (French),
Slovenia, Spain, The Netherlands, Thailand, Turkey, United States of America, Wallis and Futuna (French).