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About Vegas Luck Casino
Vegas Luck Casino is the most recent release from BGO Entertainment – the company responsible for BGO Casino and Powerspins. Although Vegas Luck are new, BGO Entertainment have used their wealth of knowledge and experience to make it into one of this year’s top new casinos.
Vegas Luck currently have licences in the UK and Alderney, with plans to expand in the future. They have a number of bonuses on offer at their site, along with plenty of Free Spins, a regular prize draw, and a diamond-based reward scheme.
Vegas Luck Casino’s Website
The Vegas Luck casino website plays on the themes you might expect: Vegas and lucky four-leaf clovers. There are Vegas style neon lights and signs all over the banners and images, along with four-leaf clovers, lucky horse shoes, and cards and chips.
The colour scheme throughout features different shades of green (harnessing the luck of the irish , so players will certainly feel lucky when they’re playing.
The website is relatively easy to navigate, with all the standard buttons in the usual, easily accessible places.
You can log in and search for games straight from the home page. One flaw, however, is that the searching mechanics are not up to scratch.
You can only filter games by type and/or search for games name. We’ve come to expect casinos to have better filtering systems than this now, given that more and more casinos are hosting a greater number of games.
Vegas Luck do have a mobile optimised casino, meaning that players who want to play there can do so without being at their desktop computers. Players can use their tablets and phone to play at Vegas Luck, and their site is compatible with iOS, Android, and Windows devices.
Games on Offer at Vegas Luck Casino
Vegas luck has an okay number of games on offer on their site, they also have a good array of different types of games from different providers. They currently host 500+ games on their site, which is not bad. Some of the other casinos that were released in the same year as Vegas Luck host thousands of games, which is something we really appreciate here at NetEnt Casino – the more choice players have, the more fun they will have. So, we would like to see that number increase in the future.
The games that Vegas Luck do have, however, are from a varied array of different providers. They currently have games designed by 13 different providers, including our favourite (and our readers favourite) designer: NetEnt.
Trustworthiness of Vegas Luck Casino
Player security is of the utmost importance to us here at NetEnt Casino, so when we review a casino, we always ensure that we check out their security credentials. We want to make sure that our players are safe and secure online, and that the casinos are trustworthy.
Vegas Luck have a dedicated customer support services at their casino which should help customers feel that they can trust Vegas Luck. They have an online form that customers can fill out on their site and make queries.
In addition to this, Vegas Luck also have a Live Chat feature on their site so customers can discuss their issues in real-time, along with a telephone service.
Their customer service team are reachable 7 days a week, Mon-Sun 8:30am-Midnight. We would like to see these hours extended to 24/7 and a standard email, and not an online form, added.
On top of their customer support services, Vegas Luck Casino also have two gambling licenses from the strictest regularity bodies in the world: the UK Gambling Commission and the Alderney Gambling Control Commission.
Gaming authorities like this ensure that the casinos they licence follow industry best practice procedures and are water tight.
They also ensure that casinos have the specific means to deal with customer complaints, for example: the UK Gambling Commission requires there to be a third-party mediator of all complaints to their casinos. Players can, therefore, be safe in the knowledge that Vegas Luck is a trustworthy casino.
Why you Should try Vegas Luck Casino
Vegas Luck casino have some good games to offer from a number of different providers, which will appeal to many players. They also have a mobile optimised site which, in these times, is something that many players will appreciate. There are a number of ways that Vegas Luck could improve, and in the future we look forward to seeing developments. Overall, Vegas Luck is a no-frill casino, that is not offering anything new. However, what it does do, it does simply, effectively and well.
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