While we love a juicy NetEnt bonus or two, it’s great to know that an online casino has our backs as players. It’s an all-too familiar occurrence for some to be supposedly cruising through their wagering requirements, only to be notified that it was, in fact, all in vain. Tricky to read and understand terms and conditions don’t exactly help our cause, but all is not lost with BitStarz players.
They’ve introduced a handy new feature which prevents players from betting over the maximum amount when using bonus money, with an accompanying tutorial video available to view above.
What is Betting Over the Maximum with Bonus Funds?
One of the key aspects of all online casinos’ terms and conditions relates to bonus abuse.
This is the term used for a number of methods that casino players have used in the past to try and gain an edge which the casino deems to be unfair. One of those is placing overly large bets using your bonus funds, looking for a sizeable return.
BitStarz are one of many that employ max bet limits with their deals and offers, but they appreciate that not everyone will be aware of them. To counter max bet limit misuse, they’ve introduced a protection which prevents players from overcompensating their bets, therefore removing any chance of bonuses being rescinded.
For the full description of how this works, please watch the above BitStarz video on max bet limit protection measures.
BitStarz Proving that Customer Feedback Goes a Long Way
We get it, providing feedback might not be at the top of your list when you login to your favourite online casino’s service. It doesn’t matter whether it’s desktop or mobile casino devices that you’re using, we understand that you often want to just crack on with the entertainment.
However, if you play at a website for a period of time and something begins to irk your experience, BitStarz’s introduction of maximum bonus betting prevention measures serve as the perfect example as to why giving feedback is imperative.
I’m delighted we’ve been able to find a technical solution to this and meet our players’ request – Kate Garber, BitStarz Marketing Manager
Alongside the above quote, Ms Garber stated that BitStarz believe it to be imperative that player concerns are listened to, describing how they’ll “always have [their] doors open for feedback.”
What Else Do BitStarz Provide Alongside Maximum Bonus Betting Procedures
Aside from listening to their gamers and acting on any issues, we’ll run through what else is on offer that will be of interest to you. For starters, we gave them a 4-star rating on our BitStarz casino review page, with the following points some of the highlights: