CasinoRoom suffers downtime and lets us enjoy the pain
Published on by Adam
The Netent Casinos really try to please their new and registered players as much as they can to in that way establish a loyal attitude of the players towards the casino, expressed by their regularly returning to the same online casino. Of course this is principally down by organizing all sorts of casino bonuses, promotions, Free Spin actions, extra money casino tournaments etc. but also by, for example, a client friendly and adequately functioning helpdesk. And if somehow something really goes wrong, it’s good to be compensated as is the case today at CasinoRoom casino.
Recently yours truly had a question for the customer service of the IntraGame Netent Casino, so their helpdesk Live Chat was contacted after which a very friendly helpdesk employee very satisfactorily responded to the issue. About one hour later however yours truly (unexpectedly) received an e-mail of the IntraGame “chief” helpdesk employee that corrected the information of his younger subordinate. The mail closed with excuses for the mild confusion, emphasized by a nice € 5 cash money gift on the IntraGame casino account.
Also at CasinoRoom they know how to compensate their registered players for occurring mishaps as shows the e-mail we’ve received about 1 hour ago in which the reliable Netent Casino apologizes for the recent downtime their online casino website has suffered. And to make up for it they give us a deposit bonus of 100% up to € 100 (use bonus code “SORRY1” while making your deposit).
Both examples perfectly display how the Netent Casinos value their players and should be the reason for you to be registered at both CasinoRoom as at IntraGame casino to play your favorite Net Entertainment casino games in the most safe, reliable and lucrative way.