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Casinos Offering the Best Customer Service – 24/7!

Published on by Adam

Casinos Offering the Best Customer Service- 24 Hours a Day!

Ever been up late playing your favourite slot and had an issue you needed help with? Yes, us too. This is why good customer service is so important; nobody wants their gaming experience interrupted when they’re on a roll. To help you avoid frustration, we’ve rounded up a few of the NetEnt casinos with 24/7 customer support available. Considering most casinos close their live support service around midnight, you might want to try out some of these in case you feel like a late night.

Reel Island

Reel Island’s customer support is 24/7, available via email and live chat. Currently customer support is only offered in English but being a relatively new casino, no doubt additional languages will be added fairly soon. They also offer VIP manager support.

25 free spins and €100 welcome bonus on offer at Reel Island

This one is a serious player favourite, with five stars across the board. It’s licensed by the UK gambling authority, which is the strictest of all gaming authorities therefore offering maximum peace of mind to players. They also offer a welcome bonus of €100 when you make your first minimum deposit. As a NetEnt fan, you’ll appreciate being able to find the majority of NetEnt slots along with the NetEnt live casino.

Read our full review of Reel Island Casino.


What we love about Casumo customer support is that they’ve obviously taken the time to ensure their customer service team’s approach matches the tone and style of their casino. They also have the unique service of providing their VIP program to all players, not only the big spenders. This really shows their commitment to good customer service, which is reflected in the 24/7 live chat availability in English, Norwegian, Swedish and Finnish.

10 no deposit free spins and €1200 welcome bonus at Casumo

This is a very popular site in the Scandinavian countries and we can see why; the clean modern design and good range of NetEnt games make this one a winner. Casumo has been around since 2012 and is licensed by the Malta Gaming Authority, which means they are trustworthy and reliable. Their promotions include 10 no deposit free spins and €1200 of reload bonuses.

Click here to find out more about Casumo and why it’s such a hit.

777 Casino

With 24/7 live chat and email support, what particularly stands out about 777 Casino is the wide range of languages offered by their customer support, including English, German, Dutch, Russian, Italian, French, Hungarian, Polish, Portuguese, Romanian, Spanish, Swedish and Chinese. VIP Manager Support is also available.

Exclusive bonuses for  NetEntCasino readers at 777

While being a relatively new casino launched in 2015, 777 belongs to the same family as 888 casino which gives a good level of trustworthiness and has some great reload bonuses. We also love its retro American style, lending a slightly classier edge to its playful theme. The tinted cloudy sky background is easier on the eye than many of the more dark, traditional style platforms. A respectable €1500 welcome bonus is available with exclusive reload bonuses for NetEntCasino readers.

Read more about the fluffy clouds of 777 Casino.

Park Lane

Park Lane’s 24/7 support is available through live chat and email and languages offered are English, French, German, Italian, Russian and Spanish. VIP Manager Support is also available and we’ve found Park Lane’s agents to be efficient and knowledgeable.

€2000 welcome bonus and 50 free spins for new players

This new casino 2016 is named for an upmarket area of London, where there is also the Park Lane Mayfair casino and the styling of the site reflects this with its gilded, glamorous touches. You’ll find over 80 of Netents’ video slots on the site and an impressive €2000 welcome bonus giving you 200% up to €2000. You’ll also get 50 free spins on your first deposit.

Check out the full lowdown on Park Lane Casino and signup to access your welcome bonuses.


Playamo’s 24/7 live chat and email support is available in English, German, Russian and Swedish. Playamo are one of our new casinos 2016 so besides great customer support, it’s got the appeal of being new to NetEnt fans.

€100 welcome bonus and 50 free spins available for new players at Playamo

There are a host of new casinos being launched in 2016 and Playamo is joining the crowd with its space alien theme. Being new, you’re guaranteed to find some of the latest NetEnt games such as the hit Guns N’ Roses slot and Drive: Multiplayer Mayhem. Along with a €100 welcome bonus new players will get a generous 50 free spins on their first deposit and there are €500 of reload bonuses. They also accept Bitcoin as a currency which is a very unusual feature only found in a few of the newer casinos.

Read more about Playamo and check out this brand new casino for yourself.


What we love about CrazyWinners, one of our new casinos for 2016 is that their 24/7 customer support is available not only via email and live chat, but by phone too with local numbers for both Spain and Germany and an international number available for other supported countries. They also have VIP Manager Support available.

400% on first deposits up to €2000 with CrazyWinners Casino

CrazyWinners Casino has quite a quirky, purple theme with all the popular slots easily found from the homepage. While they currently only offer a few of the more classic NetEnt games, we’re told they do plan to add more in future including video slots. The site is very user friendly, with the familiar left hand navigation menu you no longer find on the newer casinos. Their welcome bonus is also a generous €2000 with 400% on first deposits up to €2000.
Find our full review of CrazyWinners Casino here and access your €2000 welcome bonus.

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