Last updated - 9 months ago!

Everything you Need to Know about Skrill

Everything you Need to Know about Skrill

Published on by Adam

Skrill is an online payment provider that has been moving money digitally since as early as 2001. It claims to be ‘one of the world’s leading digital payment companies’ and it’s true that it has over 36 million customers across 200 different countries but I think it has a long way to go before it can really be considered a market leader. So, what exactly is Skrill?

What is Skrill?

Skrill, formerly known as Moneybookers, is an e-wallet. This is somewhere that you create an account and can hold money in an online wallet. You can then use that money to buy services on a number of online shops and to make deposits and withdrawals in a number of NetEnt casinos – such as these…

  • 1

    Play OJO

    Added
    2 years ago!
    Casino review
    Welcome Offer: Get 80 No Wager Free Spins

    Get up to 80 Free Spins with no wagering requirements

    Go to Play OJO
    T&C’s Apply
  • 2

    Karamba

    Added
    6 years ago!
    Casino review
    Exclusively at NetEnt Casino
    €500 Welcome Bonus + Free Spins

    200% up to €500 + 100 Free Spins (on first deposit)

    Go to Karamba
    T&C’s Apply
  • 3

    Casumo

    Added
    6 years ago!
    Casino review
    Free Spins Before Deposit
    100% up to £300 + 20 No Deposit Free Spins

    Sign up for 20 no deposit, zero-wagering Free Spins and double your deposit up to £300

    Go to Casumo
    T&C’s Apply
  • 4

    Dream Vegas

    Added
    1 year ago!
    Casino review
    £400 Welcome Bonus + 50 Free Spins

    200% up to £400 + 50 Free Spins on first deposit

    Go to Dream Vegas
    T&C’s Apply
  • 5

    Videoslots

    Added
    5 years ago!
    Casino review
    £200 Welcome Bonus + £10 Extra & 11 Welcome Spins

    100% up to £200 + £10 Extra Cash & 11 Welcome Spins (on first deposit)

    Go to Videoslots
    T&C’s Apply
  • 6

    PlayFrank

    Added
    4 years ago!
    Casino review
    Exclusively at NetEnt Casino
    €300 Welcome Bonus + Free Spins

    100% up to €300 + 50 Free Spins (on first deposit)

    Go to PlayFrank
    T&C’s Apply
  • 7

    LeoVegas

    Added
    6 years ago!
    Casino review
    100% up to £400 + 100 Bonus Spins

    20 sign up Bonus Spins & 100% up to £100 + 20 Bonus Spins on first 4 deposits

    Go to LeoVegas
    18+ New Customers only. Select Casino welcome bonus offer on sign-up. 20 Free Spins available on Book of Dead game only. Must be claimed on ‘’My Offers’’ page within 14 days of sign-up. Free Spins have a £0.10 value each; expire 7 days from claim. 35x wagering requirement on eligible slots before winnings are converted to cash. Eligibility requirements apply. Read full T&C's below. Play Responsibly. www.begambleaware.org New UK players only. Select "Casino bonus offer" on sign-up and deposits. Deposits of £10, £20, £50, £100 matched with a bonus offer of same value (14-day expiry). Total of four (4) Deposit bonuses + bonus spins offers available. 35x real money cash wagering of bonus offer amount must be met (30 days from deposit) before bonus is credited in cash. Spins credited upon deposits: under £50 - 10 Spins; £50 or over - 25 Spins. Spins on Book of Dead only, 3-day expiry, winnings paid in cash. Eligibility requirements apply. Play Responsibly. Full T&C's Apply. 18+ www.begambleaware.org Full T&Cs.
  • 8

    Winning Room

    Added
    5 years ago!
    Casino review
    €100 Welcome Bonus + Free Spins

    100% up to €100 + 15 Free Spins minimum (on first deposit)

    Go to Winning Room

    Bonus code - WIN

    T&C’s Apply
  • 9

    PlaySunny

    Added
    2 years ago!
    Casino review
    £150 Welcome Bonus + 150 Free Spins

    Get 50% up to £150 + 150 Free Spins on Berry Burst

    Go to PlaySunny
    T&C’s Apply
  • 10

    MrGreen

    Added
    6 years ago!
    Casino review
    Free Spins Before Deposit
    €100 Welcome Bonus + Free Spins

    100% up to €100 + 100 Free Spins (on first deposit)

    Go to MrGreen
    T&C’s Apply
  • 11

    Betsson

    Added
    6 years ago!
    Casino review
    €100 Welcome Bonus

    100% up to €100 (on first deposit)

    Go to Betsson
    T&C’s Apply
  • 12

    Lord Lucky

    Added
    4 months ago!
    Casino review
    Exclusively at NetEnt Casino
    €5 Free, 100% up to €500 + 25 Free Spins

    Sign up for €5 free and make a deposit for 100% up to €500 + 25 Free Spins

    Go to Lord Lucky
    T&C’s Apply
  • 13

    Crazyno

    Added
    3 months ago!
    Casino review
    Welcome Offer: €500 + 50 Free Spins

    Double your 1st deposit up to €500 + get 50 Free Spins

    Go to Crazyno
    T&C’s Apply
  • 14

    Spintropolis

    Added
    3 months ago!
    Casino review
    Welcome Offer: 200% up to €200 & 20 Zero Wager Spins. (+ €11 No Deposit Bonus)

    Get a €11 No Deposit Bonus, triple your first deposit up to €200 and get 20 Zero Wager Spins

    Go to Spintropolis
    T&C’s Apply
  • 15

    King Billy

    Added
    3 months ago!
    Casino review
    Exclusively at NetEnt Casino
    Welcome Offer: 101% bonus up to €500 + 101 Free Spins

    Get a 101% bonus up to €500 and 101 Free Spins

    Go to King Billy
    T&C’s Apply
  • 16

    Wazamba

    Added
    3 months ago!
    Casino review
    Welcome Offer: €500 & 200 Free Spins

    Double your 1st deposit up to €500 & get 200 Free Spins

    Go to Wazamba
    T&C’s Apply
  • 17

    Billion Casino

    Added
    3 months ago!
    Casino review
    Welcome Offer: 100% up to £50 & 20 Extra Spins

    Double your deposit up to £50 and claim 20 Spins

    Go to Billion Casino
    T&C’s Apply
  • 18

    Spinia

    Added
    3 months ago!
    Casino review
    Welcome Bonus: €100 and 25 Free Spins

    100% up to €100 and 25 Free Spins on Hotline

    Go to Spinia

    Bonus code - PINACOLADA

    T&C’s Apply
  • 19

    Casino.com

    Added
    1 year ago!
    Casino review
    Exclusively at NetEnt Casino
    £100 Welcome Bonus + Free Spins

    100% up to £100 + 180 Free Spins in batches (on first deposit)

    Go to Casino.com
    T&C’s Apply
  • 20

    Casollo

    Added
    3 weeks ago!
    Casino review
    Welcome Offer: 100% up to €500

    Double your first deposit up to €500

    Go to Casollo
    T&C’s Apply
  • 21

    Novibet

    Added
    2 months ago!
    Casino review
    Welcome Bonus: 100% up to £250

    Double your first deposit up to £250

    Go to Novibet
    T&C’s Apply
  • 22

    Ridika

    Added
    2 months ago!
    Casino review
    Welcome Offer: 300% up to €2000 + 66 Free Spins

    Quadruple your cash up to €2000 + get 66 Free Spins

    Go to Ridika
    T&C’s Apply
  • 23

    Wild Blaster

    Added
    3 weeks ago!
    Casino review
    Welcome Offer: 100% up to €500

    Double your 1st deposit up to €500

    Go to Wild Blaster
    T&C’s Apply
  • 24

    Gudar Casino

    Added
    2 months ago!
    Casino review
    Welcome Bonus: 100% up to €150 & 100 Free Spins

    Double your deposit up to €150 and get 100 Free Spins on Vikings

    Go to Gudar Casino

    Bonus code - GUDAR1

    T&C’s Apply
  • 25

    YourBet

    Added
    2 months ago!
    Casino review
    Welcome Offer: 100% up to €100, 15% Bingo Cashback & 33 Free Spins

    Double your 1st Deposit and get 15% cashbash for Bingo + 33 Free Spins

    Go to YourBet
    T&C’s Apply
  • 26

    Gale & Martin

    Added
    2 months ago!
    Casino review
    Welcome Bonus: 250% up to €2000 & 50 Free Spins

    More than triple your first deposit up to €2000 and get 50 Free Spins

    Go to Gale & Martin
    T&C’s Apply
  • 27

    Stakes Casino

    Added
    2 months ago!
    Casino review
    Welcome Offer: 100% UP TO €250 & 100 Free Spins

    Double your 1st deposit up to €250 and get 100 Free Spins

    Go to Stakes Casino
    T&C’s Apply
  • 28

    N1 Casino

    Added
    2 months ago!
    Casino review
    Exclusively at NetEnt Casino
    Welcome Offer: 150% up to €100 & 50 Free Spins (+10 No Deposit Free Spins)

    Get 10 Free Spins on Sign Up and 150% up to €100 & 50 Free Spins on your first deposit

    Go to N1 Casino
    T&C’s Apply
  • 29

    Casiplay

    Added
    2 months ago!
    Casino review
    Welcome Offer: 100% up to €200 and 30 Free Spins

    Double your 1st deposit up to €200 get 30 Free Spins

    Go to Casiplay
    T&C’s Apply
  • 30

    Gunsbet

    Added
    1 month ago!
    Casino review
    Welcome Offer: 100% up to €100 & 100 Free Spins

    Double your 1st deposit and get 100 Free Spins

    Go to Gunsbet

    Bonus code - BONUS100

    T&C’s Apply
  • 31

    Viggoslots

    Added
    1 month ago!
    Casino review
    Welcome Bonus: 100% up to €400 + 70 Wager Free Spins

    Double your deposit up to €400 with a wager-free bonus and claim 70 wager-free Free Spins

    Go to Viggoslots
    T&C’s Apply
  • 32

    Lucky Days

    Added
    4 weeks ago!
    Casino review
    Welcome Bonus: 100% up to €100 + 100 free spins

    Double your deposit and get 100 free spins - 10 per day for 10 consecutive days on first deposit.

    Go to Lucky Days
    T&C’s Apply
  • 33

    Pots of Luck

    Added
    3 years ago!
    Casino review
    £100 Welcome Bonus + Free Spins

    100% up to £100 + 100 Free Spins (on first deposit)

    Go to Pots of Luck
    T&C’s Apply
  • 34

    mr.play

    Added
    1 year ago!
    Casino review
    €300 Welcome Bonus + Free Spins

    200% up to €300 + 20 Free Spins (on first deposit)

    Go to mr.play
    T&C’s Apply
  • 35

    Campeonbet

    Added
    3 weeks ago!
    Casino review
    Exclusively at NetEnt Casino
    Welcome Bonus: 150% up to €1,500 + 150 Free Spins

    Get so much more for your money with a 150% bonus up to €1,500 and 150 Free Spins

    Go to Campeonbet
    T&C’s Apply
  • 36
    Welcome Offer: 100% up to €150 + 100 Free Spins

    Double your first deposit up to €150

    Go to Universal Slots

    Bonus code - UNIVERSAL1

    T&C’s Apply
  • 37

    Pokernox

    Added
    5 days ago!
    Casino review
    Welcome Offer: 100% up to €100 & 20 Free Spins

    Double your 1st deposit up to €100 and get 20 Free Spins

    Go to Pokernox

    Bonus code - WELCOME

    T&C’s Apply
  • 38

    Playzee

    Added
    16 hours ago!
    Casino review
    Latest Featured Casino
    Welcome Offer: €300, 150 Spins & 500 Zee Points

    Double your 1st deposit up to €300 and get 150 Spins and 500 special Zee Points

    Go to Playzee
    T&C’s Apply

Why Use Skrill?

Why would you use Skrill as opposed to, say, your Visa or Mastercard? Well, it’s easier for one thing. You can attach your card, or bank account, to Skrill in order to top it up, but then all you need to make a deposit into casinos is your Skrill username and password. It saves getting up, getting your card and entering the long card number and additional details each time.

Secondly, it’s safer. Your card details are only stored with Skrill and not with every casino that you use. The less places your card details are stored, however safely, the less chance there is of anything going wrong.

Skrill Fees

Skrill is one of the most expensive payment methods on the market. You’ll be charged to do anything. Loading money into your Skrill account- you’ll be charged. Making a deposit into a casino- you’ll be charged. Making a withdrawal from a casino to Skrill- you’ll be charged. Withdrawing from Skrill back to your card or bank account- you’ll be charged. So, in one entire cycle (upload, deposit to casino, withdraw from casino, withdraw from Skrill) you’ll be charged 4 different times.

Upload Fees

  • Upload to Skrill via your credit or debit card (instantly) and be charged 1.9%.
  • Upload to Skrill via a paysafecard (instantly) and be charged an enormous 5.5%.
  • The only free upload option is manual bank transfer which takes 3-5 days and it’s likely you’ll be charged by your bank instead.

Depositing from Skrill to Casino Fees

This will vary from casino to casino, some being free and some having high charges. This is because Skrill impose charges on the casino, so it’s then up to the casino if they’re willing to take the charge on themselves (and not charge the player) or if they want to pass that charge to the player instead.

Withdrawing from Casinos to Skrill

If you’re lucky enough to win, you’ll need to withdraw your winnings from the casino back to Skrill, in order to meet closed loop policies. Much like deposits, the fees here will depend on the individual casinos.

Withdrawing from Skrill Fees

  • Withdraw from Skrill to your bank and be charged €2.95 (depending on your account currency). This is supposed to take 2-5 days.
  • Withdraw from Skrill to your registered credit or debit card and be charged €2.95 (depending on your account currency). This is supposed to take up to 7 days, however there are lots of reports of customers waiting over 40 days for the money to arrive. Myself, I waited 2 weeks and nothing arrived. Spent days trying to get hold of customer support- no responses via facebook, twitter or email and they either didn’t answer the phones or hung up on me. I eventually got through to someone and was told they’re having technical problems, can’t cancel the withdrawal (but it hadn’t been processed) and they had no idea how long it would be. Eventually, frustrated, I found the Head of Customer Support on LinkedIn and messaged her directly. She cancelled the payment immediately, refunded the charges and processed a bank transfer which took 1 banking day.

Sign up to Skrill

In order to use Skrill as a payment method, you have to create an account with them. This is a pretty simple process, with just 3 sections.

Everything you Need to Know about SkrillAccount Details

  1. Account Type (personal or business)
  2. Country
  3. Currency
  4. Language.

Personal Details

  1. First name
  2. Last name
  3. Address
  4. Mobile.

Account Credentials

  1. Email
  2. DOB
  3. Password

Verification

At some point you’ll have to verify your account otherwise it will become limited or closed (usually without any communication from Skrill themselves).

  • To do this you’ll need to provide a proof of identity such as a scan of a passport, driving license or ID card.
  • A proof of address like a utility bill or bank statement.

Skrill Customer Service

Skrill has some of the worst customer service I’ve ever experienced, and this is really what lets it down and means it’s a long way from being a real ‘market leader’. Customers are what makes a company successful so the absolute foundation of any good business is good customer service.

Skrill have a number of channels of customer service such as Twitter, Facebook, E-mail, telephone and forums but rarely respond on any of them. If you are lucky enough to get a response, most likely it’ll be a template response which wont fully address or resolve your query and you’re unlikely to receive a follow up response if you try and get back to them.

They rarely answer their telephone lines and when they do they usually have little information, refuse to go any further to help and will often simply hang up the phone if they don’t know the answer to your question.

My advice, when experiencing issues with Skrill customer service is to deal directly with the casinos. They’ll often be much more helpful and will have personal contacts at Skrill who they can push (with a little persuasion!) if you’re not getting the resolutions you require.

Don't miss out on +350 No Deposit Spins

Unlock +350 No Deposit Spins by subscribing to our newsletter.

Get Free Spins Get Free Spins

Don't miss out on +300 No Deposit Spins

Subscribe to our newsletter to unlock +300 No Deposit Spins.

  • All emails include an unsubscribe link. Please see our Privacy and Cookies Policy.
  • By subscribing you are certifying that you are over 18 years of age.
  • Due to regulations this offer is not valid for customers residing in Great Britain.