Published on 26 April 2015 by Rhi
Maxino was an online Netent casino, owned and operated by BML Group LTD who also run other prominent casinos such as Casino Euro, Betsson, Betsafe, Kroon Casino, Mr Smith and Nordicbet. However, Betsson has taken the decision to end this brand and remove the site from operation. For this reason, we have added a suspension to our review page and we wanted to let players know in case they tried to log in to their account and found themselves with a shock!
What Happens When a Casino Shuts Down?
We’ve taken the time to speak to the team behind Maxino casino to give you the low down on what has happened and how to move forward, especially if you had an account there.
Communicating the Closure
If you had a player account with Maxino casino, I am assured by BML Group Ltd that you will have received ample communication about the change. However, it’s always possible for these emails to be ignored, overlooked or end up in spam.
Your Maxino Account Balance
Hopefully, players will have received the communication and been able to withdraw their balance in time, before the site closed. But if not, don’t worry you can still get your money! The casino has been merged with their Casino Euro brand but player accounts have not been transferred. Here is what you can do;
- Open a new player account with Casino Euro. You will be considered a new player (if you don’t already have an account there!) and can therefore benefit from the welcome bonus. Then, just contact their Live Chat and they will arrange for your balance to be transferred to your new account.
- Alternatively, you can grab Casino Euro on their Live Chat and arrange a withdrawal of your Maxino balance. They may need to verify details over the phone, and it may take a few days to process (as that team don’t directly deal with Maxino) so please be patient with them whilst they arrange the payment.
Casino Euro Welcome Bonus
If you decide to go ahead and open an account with Casino Euro, you’ll be able to enjoy their new player bonus. Remember to include our exclusive Casino Euro bonus code: NETENTCASINO.
- 1st Deposit: 200% Deposit Bonus up to €200.
- 2nd Deposit: 25% Reload Bonus up to €100.
- 3rd Deposit: 50% Reload Bonus up to €50.