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Mr Ringo’s Maltese Gaming License Revoked Following Several Complaints

Published on 10 August 2017 by Adam


Mr Ringo's Maltese Gaming License Revoked Following Several ComplaintsAs NetEnt Casino are committed to giving you, our readers, a fully transparent image of every single online casino that passes into our ranks, we’re sorry to have to inform you of a rogue entity. Back when Mr Ringo Casino first formed, we had high hopes they would provide a platform in which gamers could relax and enjoy some quality NetEnt entertainment.

However, after a while it became apparent that they couldn’t match the quality you deserve for a new casino in 2017, so our relationship petered out.

It’s now come to light that our doubts were, regrettably, with merit. The Malta Gaming Authority (MGA) has in the last confirmed that Star World Ltd, the parent company of Mr Ringo, has had its gaming license from the small Mediterranean iGaming hub removed.

This means that Mr Ringo can no longer operate legally, therefore we advise any Mr Ringo player to cease activity immediately!

“They have apparently deleted my account and I have not received my payment” – a disgruntled former Mr Ringo Casino player

Why Have Mr Ringo Been Marked as a Bad Casino and Subsequently Blacklisted?

Before the MGA decided to take action, we’ve learnt that Mr Ringo have been partaking in some pretty poor behaviour. Some of the worst cases include:

  • Withholding the winnings of players, and in some cases even closing their accounts.
  • Using a variety of sneaky tactics and tricks designed to stall withdrawals
  • Refusing to respond to player queries by shutting down their customer support

“They don’t pay out and have absolutely no support (no chat) and no answers via mail” – further damning criticism of Mr Ringo

Of course, this quickly attracted the attention of the Maltese gaming authority who acted swiftly by rescinding license number MGA/CL1/1020/2014 which allowed Mr Ringo to operate.

Hang On, I’m a Mr Ringo Player with Uncollected Winnings! What Can I Do?

If you’re in the unfortunate position of being owed by Mr Ringo, rest assured that an investigation is underway and all is not lost.

The MGA has released information on what to do for players “who deem to have outstanding payments”:

  1. Send an email to support.mga@mga.org.mt
  2. Include all the information detailed in the above link
  3. Try to include a screenshot of your Mr Ringo balance or pending cash out, or submit an estimate if not available (we appreciate this may be impossible for players who’ve had their accounts closed).

I Still Want to Play Casino Online, But I’m Worried About Other Platforms Going Rogue Too…

Although we understand that Mr Ringo’s gaming license removal is a little unsettling, we implore you not to lose faith.

The iGaming industry has made significant progress in terms of security and authenticity over the years, meaning it’s rare to come across many dodgy online casinos in 2017.

Furthermore, with gaming authorities keeping everyone tightly in line, while continuing to revamp their procedures to give players the utmost confidence, it’s incredibly difficult for any shady business to pass by. Whenever anything does, NetEnt Casino are the first to inform you – with our Untrustworthy and Blacklisted Casinos section worth bookmarking for future reference.

Please visit our complete NetEnt online casinos page for a healthy selection of alternatives, with the ability to filter by star-rating included.

We’ll also keep you up to date with any developments regarding Mr Ringo’s suspension as they come.


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