Type of payment: Direct online banking

What is Trustly?

Trustly (formerly InstantBank) is a Swedish online banking solution owned by the Trustly Group AB that has its headquarters in Stockholm, Sweden and subdivisions in both Spain and Malta. The company was set up in 2008 and, for its financial operations, is licensed by the Swedish Financial Services Authority.

The group covers a conjunction of many banks in European countries, with around 50 million clients. In these countries, Trustly is specialised in online banking by using mobile devices such as smartphones and tablets.

The difference between this platform and other direct online banking services is that you won’t leave the website you’re making a payment to when using the application. As soon as you click on the Trustly icon on a website, a fill in form will pop-up in which you need to fill in the details of your regular bank. As soon as you’re done, the money will be transferred immediately.

A payment using this service goes as follows:

  • Visit the payment page of a website
  • Click on the service’s icon
  • Click on the bank you want to use to make an online payment
  • Fill in the form that appears
  • Follow the standard procedure of your bank to make an online payment
  • Confirm

Your payment request will be processed and completed within a couple of minutes.

Trustly can also be used by customers who don’t have an account at one of the banks connected to the platform’s network. In that case, the payment will take 1 to 3 days to arrive to the recipient.

The Trustly online payment method is swift, anonymous, completely secure and requires no registration whatsoever. The method can also be used to make payments to other online payment options, such as e-wallets and pre-paid cards.

Paying with Trustly in an online casino

In an online casino, this payment method might be found under the InstantBank icon and the procedure is basically the same as described above.

Just opt for Trustly/InstantBank on the casino’s payment page and fill in the form which will appear whereby you choose your bank, fill in the amount you want to deposit, and provide your personal online banking credentials. After checking the payment details, confirm and the money deposited will appear on your casino account (Note: processing time of the payment might differ from one casino to the other).

Limits and deposit fees depend on both the casino as well as the bank used to make the transfer.

Withdrawing with Trustly in an online casino

Withdrawing funds from the casino account follows the same steps as making a deposit.

On the withdrawal page of the casino, choose the correct platform, indicate how much you want to withdraw, choose your bank, and fill in the form. After confirming, the money you’ve withdrawn will arrive in your bank account (Note: the processing time of withdrawals, as well as fees and limits, will also depend on both the casino and the bank used).

Advantages of using Trustly

  • Transfers are instant, anonymous, and 100% secure
  • There’s no need to register at a third party as you’re simply using your own bank account
  • Mobile devices are supported, which is particularly useful if you prefer to play at a mobile casino.

Disadvantages of using Trustly

  • It’s only available to customers from one of the banks connected to the platform’s network (if you want your payment to be instant, that is).
  • You’ll be charged an online transfer fee by the bank when making a deposit/withdrawal.

Where to pay with Trustly?

Trustly/InstantBank can be found in many online casinos. To find out which NetEnt Casinos accept this payment method, have a look at the list in the sidebar of this page.

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